Contract Performance Manager
As a contract performance manager, you will have a major impact on GE profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management. This role is responsible for ownership of contract productivity and overall supplier accountability. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims.
Roles and Responsibilities :
- Responsible for maximizing contract performance, while maintaining supplier relationships
- Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings
- Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance
- Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.)
- Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement
- Leads cross functional teams to manage supplier relationships
- Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers
- Leads and is accountable for business approvals, supply award, and contract authoring
- Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work
- Assure timely resolution of supplier issues for assigned contracts
- Function as liaison between internal organizations and suppliers for assigned contracts
- In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services
- Utilizes understanding of industry trends to inform decision making process
- Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies
- Has the ability to evaluate quality of information received and questions conflicting data for analysis
- Uses multiple internal and external resources outside of own function to help arrive at a decision
- May require up to 50% travel
Required Qualifications :
Bachelor's degree from an accredited university or college with at least 4 years of experience in Commercial Operations, Sourcing / Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles or a high school diploma / GED with at least 5 years of experience in Commercial Operations, Sourcing / Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management rolesDesired Characteristics :
Demonstrated significant commercial leadership, and experienced in negotiating large, complex dealsExperienced in drafting, negotiating, and closing contracts, including business and legal termsActs with humility, seeks perspective of others, and creates an inclusive cultureDelivers with focus on key business objectives, working across large matrixed organizationsLeads with transparency to reach the best mutual outcomes for GE and GE partnersDemonstrated ability in leveraging creative commercial solutions and coaching the team to achieve the sameDemonstrated ability to build strong internal and external relationshipStrong oral and written communication skillsStrong interpersonal and leadership skillsDemonstrated ability to analyze and resolve problemsDemonstrated ability to lead programs / projectsAbility to document, plan, market, and execute programsEstablished project management skills