Job Description
Job Description
Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant / Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.
For more information, visit https : / / www.cartercreek.com .
ESSENTIAL PURPOSE : Sets up / breaks down events in a friendly efficient, and professional manner, ensures a positive experience for all patrons.
ESSENTIAL DUTIES : The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Review appropriate event order to become familiar with menu and service order and procedures prior to start of function.
- Completes requited set up / preparation of function room / service area prior to scheduled activity
- Inspects all equipment prior to, during and at the end of each function.
- Reports any deviation from standards to Captain / Supervisor
- Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business.
- Maintain the cleanliness of banquet rooms, hallways, and storage and service areas.
- Lift and store tables, chairs and staging efficiently and safety.
- Set-up, maintain and break down banquet / meeting rooms according to Banquet Event Order
- Vacuum floors, clean walls, windows and mirrors in event space and surrounding public areas.
- Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly.
- Keep track of event supplies, equipment and carefully store furnishings when not in use.
- Follow directions from banquet event orders for assigned banquet / meetings.
- Report needed repairs of unsafe equipment and / or conditions.
- Follow outlet policies, procedures and service standards.
- Follow all safety and sanitation policies.
- Monitors guests, anticipates needs, responds to request, and ensures satisfaction.
- Clear tables and breaks down function rooms after completion of banquet food service activity.
- Completes assigned end of shift duties.
- Assist other staff members as needed to ensure optimum service to all guests.
- Performs other duties as assigned by the Manager.
JOB KNOWLEDGE :
Minimum of 1+ years of restaurant / events experience in hospitality or similar environment. Prior experience in a fast paced, customer service / hospitality industry is preferred.Able to work flexible schedule, including weekendsCustomer service skillsCERTIFICATE REQUIREMENTS : Must be obtained / current upon hire and maintained for duration of employment.
TABC CertificationFood Handler CertificationBENEFITS (On-Call Part-Time) :
Employee discountsReferral programSCHEDULE :
Must be available to work weekends, events can span through breakfast, lunch, and dinnerFlexible schedulingAdditional work available in other service outlets if desired.