Account Manager

Job Opportunity

Maintain and expand relationships with multi-location customers, in order to develop strategic, long-lasting partnerships. Achieve booking plan targets and assigned strategic account objectives while representing the full range of services provided by Integra Technologies in accordance with company policies and procedures.

Key responsibilities/essential functions include:

• Develop annual and quarterly sales plans and forecasts.
• Expand the customer base, find new business opportunities, support growth of existing accounts.
• Provide sales forecasts, report on performance, pipeline, orders booked vs goals on a weekly basis.
• Monitor market trends, competitive activity, customer feedback and use the data to adjust the customer engagement strategy.
• Plan coverage of accounts and prospects, plan regular customer visits.
• Negotiate contracts and/or pricing, ensure customer satisfaction, support resolving escalations.
• Effectively and strategically utilize current and new market sales information, analysis, pricing and sales analytical data to provide input in support of Integras goals. Recommend best practices to increase pricing, reduce costs, and solve delivery and quality issues.
• Provide quotations and proposals to the customer.
• Establish productive, professional relationships with key personnel in assigned customer accounts in order to develop strategic, long lasting partnerships.
• Ensure that policies and procedures for areas of responsibilities align with the Companys objectives in support of Integras strategic plan.
• Sell full back-end semiconductor services starting from wafer sort, thinning and dicing through die-attach, wire-bond, package sealing and final test.
• Where possible, cross sell other Micross capabilities.
• Collaborate with cross-functional teams of Subject Matter Experts to achieve business, operations, and quality objectives in addition to performance goals.
• Analyze Total and Served Available/Addressable Markets (TAM and SAM).
• Must remain flexible, dependent on the needs of the customer, in order to meet deadlines as well as customer expectations.
• Write white papers as well as present at and attend trade shows/conferences.
• Participation in continued sales and industry related training.
• Flexibility to perform other duties as assigned.