Associate BIT Engineer (Washington)

Associate Broadcast & It Support Engineer

The Associate Broadcast & IT Support Engineer requires a basic understanding of technology and practices necessary to perform maintenance, installation in both studio and outside broadcast facilities in a fast-paced production environment.

In-house production support of live and recorded programming requires a knowledge of broadcast and IT infrastructure including :

• Technical spaces (control rooms, studios, terminal gear / equipment / central apparatus / distribution riser rooms and data centers)
• Associated production systems (A / V and data routing, signal processing, cameras, switchers, audio mixers, intercom, encoders / encoding, feeds / edit systems, master control, automation and transmission systems, etc.)

A baseline IT and data networking knowledge is also necessary to work in an increasingly IP and IT centric broadcast / multimedia infrastructure.

Collaboration with team members, clients and other support groups is required to troubleshoot and resolve issues with broadcast / multimedia systems and computers in our production environments.

This position will primarily provide facility-based support. However, there may be occasions requiring support of outside productions / events or to provide technical support to upgrade outside broadcast facilities. Any maintenance of Electronic Newsgathering (ENG) crew gear will be a shared responsibility with the field engineering team.

Technology and Operations teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to our customers is required. This includes documenting issues / requests and escalating as needed for problem management and resolution via our in house service management system(s).

A willingness to perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this position. We expect our BIT engineers to build good relationships amongst our client base and to provide excellent customer service. Good communication skills (verbal and written) are required.

Shift work on a rotating schedule is necessary to meet the needs of our customers.

Your role accountabilities include :

Qualifications and experiences include :

Preferred qualifications and experiences include :