Installation Production Manager

Installation Production Manager

At Floor Coverings International, we're not just installing floorswe're transforming homes and lives. As a locally owned and operated franchise backed by a nationally respected brand, we take pride in delivering a 5-star customer experience from consultation to completion. Now, we're looking for a highly organized, proactive, and people-focused Installation Production Manager to help us deliver on that promiseevery time.

As our Installation Production Manager, you'll be the heart of our operationsowning the process from sale to installation. You'll coordinate installers, communicate with customers, ensure material readiness, and troubleshoot with confidence. This is a fast-paced, people-centered role where no two days are the same, and your ability to juggle moving parts with precision and care will define our success.

You'll also represent the brand in the community, contribute to local marketing events, and support warehouse and vendor activities. If you love logistics and peopleand want to be part of a company where your work really mattersthis could be the perfect fit.

What you'll be doing :

• Oversee all installations schedule, coordinate, and ensure jobs are completed on time, on budget, and to the highest standards.
• Act as the primary contact for customers, guiding them through timelines, expectations, and project updates with clarity and care.
• Meet with installers daily , confirming job readiness, clarifying expectations, and addressing any potential obstacles.
• Order and track materials , managing inventory and deliveries to ensure each project is fully prepared.
• Maintain accurate job records using Salesforce and internal systemsupdating status, notes, and next steps in real time.
• Conduct site visits to ensure quality, address concerns, and build customer confidence.
• Assist with warehouse organization , job staging, and tool / equipment management.

Who you are :

What's in it for you :

Apply now to become our next Installation Production Manager and help us deliver excellence, one floor at a time.