Veterinary Client Service Representative

Description

Veterinary Client Service Representative

Thrive Pet Healthcare - Falcon

Katy, TX

Thrive Pet Healthcare is  hiring an experienced, Client Service Representative to join our INCREDIBLE team!

At Thrive Pet Healthcare you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds : a genuine local feel with the benefits of Thrive’s national resources.

And, we have plenty of fun along the way!

As a Client Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.

Experience & Skills Requirements :

• The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile!
• Client service experience and 1 year experience in veterinary medicine are highly preferred
• Great communication skills - Team oriented with an ability to collaborate and support each other
• Outstanding multi-tasker
• Must be able to work rotating weekends and certain holidays
• Desire to practice empathetic, gold standard medicine benefiting our patients
• Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
• Have the desire to constantly grow and advance as a valued member!

Role Responsibilities :

About the Hospital

At Thrive Pet Healthcare - Falcon, we offer primary care for cats and dogs in the Katy / Houston areas. We provide wellness exams, vaccines, spay & neuter and end-of-life services. We are proud to be your family vet.

At Thrive Pet Healthcare - Falcon, we're here to help your pets thrive! We have two full time DVMs and provide services 6 days a week, allowing flexibility and convenience for our clients.

Benefits – our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members :

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive with Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through :

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24 / 7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.