Senior Content Editing Associate

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are:

What We Offer:

The Senior Content Editing Associate role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits.

Our Locations:

What You'll be Doing:

The Wolters Kluwer Medical Education& Medical Practice (MEMP) team is looking for aSr.Content EditingAssociatetoprovide support toMedical & Health Professions Editorialstaff.TheSr.Content EditingAssociatewill work with a variety of cross-functional roles beyond theacquisitions editorteam includingcoordination with content development,marketing, sales,product management, market researchteam. Thisentry-levelposition offers the opportunity to learn about medicaleducationbusiness models, which are rapidly evolving to meet the needs of our technically-savvy and time-strappedfaculty, students, residents and physiciansand institutional customers.

TheSr.Content EditingAssociatecontributes to the success of the overallMEMPportfoliothroughmaintenance of existing product,sales andcustomer-facingproductdocumentation,supportAcquisitions and Development Editorsin the research and development ofnew product, and rolloutand adoptionof standardizedprocesseswithin and across teams.

The person in this role must be acareful listener with the ability torecognizesharedchallenges across teams and team membersand the confidence to proposepotentialsolutions.TheSr.Content EditingAssociateshould adapt to changewith easeasdeadlinesshiftand new opportunitiesarise that willshuffle priorities.

Key Tasks:

• Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to teamvia meeting notes documents and Confluence

• Process contracts, including coordination of signaturesandset-up of product records in internal systems in coordination with royalty dept

• Coordinate with authors, subject matter experts, and vendors for setup in payment portal

• Processinvoices andfollow upwith contractors and accounts payable teamas needed to ensuretimelypayments

• Trackspending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team

• Collaborate with other team coordinators tocreate, review, and update internal Standard Operating Procedure (SOP)documentations; support teams in implementation of SOPs

• Maintainunderstanding ofmarket penetration,sales, and analytics

• Utilize internal systems for product record creation,maintenance,communication of critical product identifiers, pricing,contractsandavailability across sales channels

• Coordinate maintenance spreadsheets and work with outside vendors onassessmentreview/update

• Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments.

• Support the development and revision of medical education and medical practice content andassistwith special editorial projects asneeded.

• Respond to Customer Support requests for information within the same day

• Attend and contribute toeditorialmeetings, coordinateschedules for group meetings,and follow up on post-meeting action items

• Assistteam with research initiatives,definingand tracking annualpriorities,drafting, deploying, and managing surveys,coordinating interviews, communicating with participants, sending honoraria, organizing notes, andanalyzingresults

You're a Great Fit if You Have:

• Bachelor’s degree

• Understanding of general project management practices, tasks, tools

• Six months+ experience interning or working with publisher on digital content products, preferred

• Interest in Medical Education and Medical Practice publishing markets highly preferred

• Solid knowledge of Excel formulas and functions, including pivot tables preferred

• Analytical skills with ability to make sound decisions backed up by data

• Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work

• Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects

• Takes personal ownership and responsibility for delivering on commitments

• Accepts increasing responsibility for assignments

• Conducts work with integrity

• Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change

• Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes

• Works collaboratively with diverse colleagues and contributes to driving the business forward

• Demonstrates consistent engagement and commitment to quality outcomes

• Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers

• Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone

• Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference