Housekeeping Manager

Housekeeping Manager

Stein Eriksen Lodge is an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties : Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. The longest running Forbes five-star rated property in Utah, we provide luxury accommodations and memorable stays to our Park City visitors year-round. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

Position Summary :

Maintains a smooth housekeeping operation and represents the department in absence of the Director of Housekeeping. Supervises, trains, and assists as needed : turndown attendants, lobby and house staff.

Essential Functions :

• Assure all staff maintain quality standards in all areas.
• Check work and document work habits of assigned staff.
• Ensure all safety procedures are followed.
• Ensure guest and owner requests receive highest priority.
• Conduct daily line-ups.
• Assure the timely completion of guest rooms daily.
• Updating room status at the end of the shift.
• Assist with the monthly inventory.
• Reviewing daily labor and assist in maintaining the budget.
• Inspect guest rooms daily to assure compliance with FORBES standards.
• Prepare daily and turndown assignments in the absence of the Director of Housekeeping.
• Enter work orders into the system.
• Logging lost and found items into the system.
• Assist with the ordering of supplies.
• Complete team member reviews as assigned.
• Performing disciplinary action and coaching as needed.
• Follow up with guest / owner concerns.
• Maintain effective communication with managers and front desk team.
• Attend meetings as scheduled.

Education, Experience, and Skills Preferred :

Stein Collection offers :

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.