Senior Field Service Technician | Remote Position

Job Description

Job Description

IDEAL ELECTRIC COMPANY , a proud 122-year-old American-owned electric motor and generator manufacturer, is seeking an experienced Senior Field Service Technician for a remote position serving customers worldwide. In an exciting time of growth for American manufacturing and electrification, this role offers the opportunity to work on critical, high-power rotating machinery that powers the world's most demanding applications.

As a Senior Field Service Technician reporting to the After Market Services Manager, you'll perform service, diagnostics, repair, and preventive maintenance on very large, high-power electric motors and generators during field visits both domestically and internationally. This role requires someone who takes pride in solving complex technical challenges, values customer relationships, and shares our commitment to excellence and continuous improvement.

Whether you're an experienced field service professional or a skilled technician ready to expand into advanced rotating machinery, this is your opportunity to represent a company with thousands of customers worldwide and be part of executing high-value contracts on critical equipment. At IDEAL, we believe in doing things right, getting better every day, and building products that power the world's most critical applications. Join us and help build this American IDEAL .

RESPONSIBILITIES & EXPECTATIONS

• Work safely and ethically alone and as part of a team
• Closely adhere to safety and security standards and procedures
• Complete assigned work in compliance with policies and procedures
• Provide world-class customer service and customer-facing skills

When not traveling :

When Traveling :

DESIRED QUALIFICATIONS & COMPETENCIES

WORKING CONDITIONS AND WORK HOURS

REQUIREMENTS & DISCLOSURES

BENEFITS

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