Job Opportunity At Goodwill Industries
Under the direct supervision of store management, the Donation Attendant is responsible for greeting and assisting donors, breakdown of donations, keeping accurate donor records, and providing donors with excellent customer service. The Donation Attendant is also responsible to participate in all sales floor store activities and maintain a professional manner to ensure maximum customer satisfaction and confidence. In addition to providing maximum security and protection of company assets.
Essential Functions and Basic Duties :
- Follow safety policies and procedures ensuring maximum safety, security and protection of all donors and company assets.
- Greet all donors in a prompt, friendly and courteous manner and assist with unloading donations from vehicles.
- Offer all donors a donation receipt and ensure accurate count of all donors for the location are logged / recorded.
- Ensure all donations are broken down into categories assigned by supervision.
- Ensure drive through donation area is clean and organized and transport all trash to dumpster.
- Ensure donations are loaded and / or unloaded from trucks.
- Follow company policy and procedures according to Goodwills Team Member Handbook and all applicable SOPs for the job position.
- Accomplish retail and organization mission goals by completing related assignments as needed.
- Ability to work varied hours / days as business dictates.
- All other duties as assigned by management.
Physical Activities and Requirements :
Finger Dexterity : The ability to make fast, simple, repeated movements of the fingers, hands and wrists.Talking : Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.Average Visual Abilities : The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Physical Strength : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel and crouch. The employee is occasionally required to sit. The employee must frequently lift and / or move up to 30 pounds.Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.