Assistant Production Manager

Job Description

Job Description

Benefits :

• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Vision insurance

As the Assistant Production Manager , you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Benefits :

Competitive compensation

Medical, Dental, Vision Insurance

401k with employer contribution

Company vehicle

Key Responsibilities

Ensure an accurate scope of work for restoration projects

Prepare statements of work utilizing industry specific estimating software.

Negotiate with customers and / or clients for approval of restoration activities

Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain all communications with customers, teammates, vendors, and insurance representatives

Manage production expenses including labor, equipment, vehicles, and other assets

Manage the customer and client experience and overall satisfaction

Provide priority responses to potential customers, as needed.

Actively engage in recruiting, hiring, and training restoration teammates

Position Requirements

High school diploma / GED; Associate degree or Bachelors degree preferred

Valid drivers license

At least 1 year of management and / or supervisory experience

At least 3 years of industry experience

IICRC certifications preferred

Skills / Physical Demands / Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push / pull / lift / carry objects

Ability to work with / around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.