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Job Staff Accountant

Job Staff Accountant

Highgate HotelsAtlanta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Staff Accountant

The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners / investors assets. For this role, the emphasis is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections.

Responsibilities

  • Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
  • Income Audit including entering information into the BiPortal on a daily basis.
  • Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings / deductions, etc.
  • Prepare and input all required payroll journal entries.
  • Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
  • Monitor payment requirements on groups or functions and process deposits.
  • Approve or decline credit requests.
  • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
  • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
  • Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
  • Process returned checks and credit card chargebacks.
  • Conduct monthly credit meetings and maintain minutes (including returned checks / chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
  • Partner with the Sales and Events Team by establishing customer credit, including but not limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
  • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
  • Update daily revenue reports both for internal distribution and corporate distribution.
  • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
  • Keep management aware of any unusual operation or financial occurrences and / or significant deviations.
  • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
  • Assist in the monthly close process by posting journal entries that are related to daily / monthly responsibilities.
  • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
  • Cross-Train in other areas within the Accounting Department including accounts payable.
  • Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and / or guest experience

Qualifications

  • College courses in an associated or related field and / or related experience in an Hotel or Hospitality environment
  • Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
  • Accounts Receivable and Payroll experience is required
  • Hotel PMS OnQ is required
  • Flexible and long hours sometimes required, especially during the last and first few days of the month
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meeting and trainings.
  • Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guests or operational needs.
  • Perform other duties as requested by management.
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