Director of Business Operations, Special Projects

Nirvana Job Opportunity

Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents.

We've already proven the scalereaching well over $100 million in premiums and more than doubling year over year. Our data moat is growing exponentially with more than 20 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry.

With $170+ million raised, including an industry-leading Series C round in January 2025, we're only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana's leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI.

About the Role

In this role, you'll work on a wide range of tactical + strategic projects that are critical to Nirvana's long-term growth. Examples include launching a new business unit / bringing new products to market, scaling commercial operations, driving initiatives to improve key operating metrics, assisting in future financings / investment rounds and more.

Accordingly, we're looking for a proactive candidate who thrives in a high-growth environment, takes ownership over initiatives and drives implementation with limited oversight. Candidates should have excelled in a start-up environment or demonstrated top quartile performance in a management consulting, investment banking, or private equity role.

What You'll Do

• Drive intricate and time-critical projects, from strategy to real-world impact
• Synthesize data to identify KPIs and trends that translate into actionable insights
• Implement advanced analytics / modeling (i.e. bottoms-up operating models, pricing)
• Drive market research and assessments
• Help diligence, negotiate, and implement transactions (i.e. vendors, partners, M&A)
• Effectively collaborate and communicate results and insights with cross-functional teams

About You

Benefits

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated salary range for this position is $230,000 - $285,000. The actual base salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process. Nirvana offers equity for all full-time employees, which is not included in the range listed above and will have an impact on your overall compensation.

Nirvana offers a wide range of best-in-class, comprehensive benefits including 100% employer paid healthcare plans, an up to 4% 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more. Nirvana is committed to building a diverse and inclusive workforce. If you're interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future.

Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nirvana considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.