Medical Spa Receptionist

Job Description

Job Description

We are looking for an organized and friendly Medical Receptionist to join our team on a contract basis in Madison, Wisconsin. The ideal candidate will serve as the first point of contact for clients, ensuring their experience is seamless and welcoming. This role involves managing appointments, handling payments, and assisting with client check-ins and check-outs in a meticulous and well-maintained environment.

Responsibilities :

• Greet clients warmly and assist them with check-in and check-out procedures.
• Process cash and credit card payments accurately and efficiently.
• Schedule future appointments to meet client needs and preferences.
• Maintain a clean and organized reception area to uphold a welcoming and orderly atmosphere.
• Address client inquiries promptly and provide helpful information regarding services.
• Ensure accurate record-keeping for all transactions and appointments.
• Coordinate with staff to ensure smooth client flow and service delivery.
• Handle potential scheduling conflicts and resolve them in a timely manner.
• Monitor and restock reception supplies as needed.
• Previous experience in receptionist or customer service roles, preferably in a medical or spa setting.
• Proficiency in handling cash and credit card transactions.
• Strong organizational skills with the ability to manage appointments effectively.
• Excellent communication and interpersonal skills to ensure client satisfaction.
• Familiarity with scheduling software or systems is a plus.
• Ability to multitask in a fast-paced environment.
• A demeanor and appearance that reflect attention to detail, suitable for a client-facing role.