Job Description
Job Description
Title : Office Receptionist
Supervised by : Dr. Aldon B. Williams, MD
Description :
Interventional Pain Management practice seeks a full-time office receptionist. This individual needs to possess an approachable, friendly, and people-oriented disposition with a high degree of professionalism. The office receptionist is an especially important position in the patient and visitor experience.
Responsibilities :
- Greet and welcome patients and visitors
- Check-in patients
- Notify staff of patient arrival
- Answer phones calls
- Schedule patients and confirm appointments
- Enter confidential patient information into electronic medical records database
- Verify patient insurance
- Obtain insurance preauthorization for procedures
- Collect payment / co-payments for office visits / procedures
- Work and coordinate with Administrative Staff in Harlingen Office
- Maintain a clean and safe office waiting area and restrooms
- Maintain inventory of office supplies and patient refreshments
- Maintain non-clinical office equipment such as printers / scanner / copiers, credit card machines, telecommunication system, Sonos (music) system, televisions etc.
Qualifications :
Minimum of high school diploma required with some college or post-secondary education preferred.Knowledge and experience with Microsoft Office required.This position will have extensive patient and visitor contact and a customer-oriented focus is necessary.Individual should be a team player who works well with others.Strong verbal and written communication skills required.Required to learn eMD—electronic medical record technology.Required to work under pressure with professionalism.Demonstrates good listening skills.Possesses a willingness to participate in continuing education and ongoing training.Sales experience is helpful.Bilingual is helpful but not required.Other :
This office receptionist position is a full-time position. (30 hour per week)Work will be performed primarily in the Boerne office , however also in the San Antonio office when necessary :Boerne Office : 916 River Road, Suite 100
San Antonio Office : 4242 Woodcock Drive, Suite 100