Medical Receptionist - White Plains, MD

Job Description

Job Description

Salary : Based on Experience

Position : Medical Receptionist

Classification : Hourly

Position Summary :

The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care.

Primary Responsibilities

Answer, scribe, and transfer incoming communication and inquiries by phone and email

Respond and comply with requests for information

Schedule, confirm, and maintain timely appoints of patients via phone, online, and patient portal

Verify insurance information and verify co-pays, deductibles, and balances

Inform patients of medical office policies and procedures

Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as needed

Respond to incoming medical record requests

Maintain patient confidentiality at all times

Perform other duties as assigned

Knowledge, Skills, and Abilities :

Knowledge of medical terminology, procedures, and diagnoses preferred

Understand general administrative processes

Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center

Working knowledge of healthcare insurance preferred

Knowledge of EMR preferred

Individual must be skilled in verbal and written communication skills, able to read from a script

Able to develop good customer relationships to achieve customer satisfaction

Ability to self-manage and be productive with minimal supervision

Project management

Attention to detail

Cheerful attitude

Qualifications :

High School Diploma required

1-2 years experience in a medical clinic

Essential Functions / Physical Requirements :

The requirements below are required with or without reasonable accommodations :

Ability to tolerate walking, standing, and sitting throughout the day.

Ability to meet the attendance requirements for the position.