Job Description
Job Description
Benefits :At Harmony Home Health and Hospice, LLC., we believe in creating a vibrant and supportive work environment where our team members feel valued and motivated to make a difference. We pride ourselves on fostering a culture of collaboration, innovation, and fun. Join us in our mission to "impact the lives of everyone we touch in a very meaningful, sincere, and deliberate way every single day". While providing exceptional care and support to our community.
Benefits / Perks
The Community Liaison works with Physicians, Discharge Planners, and professionals who handle the coordination and treatment of those seeking Homecare and Hospice services. In addition, the Community Liaison assists in managing relationships with patients, caregivers, and families. The Community Liaison will educate themselves in many aspects of Home Health and Hospice including Medicare guidelines, Hospice / Homecare eligibility qualifications, basic medical terminology, and medical roles.
Qualifications and Experience
A minimum of one year experience in sales, within the Health Care industry or closely related field. A medical background or knowledge is preferred but not required.
Knowledge of principles and methods for presenting, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems.
An established presence in the community or territory assigned. The ideal candidate with have an existing network and relationship with potential referral sources.
A valid drivers license and current Auto Insurance
Independent transportation
Pass all criminal background checks
Essential Duties and Responsibilities :
Normal hours of work will be from 8 : 30 until 5 however special events and activities may occur outside of these hours on occasion. Every attempt will be made to make these hours up throughout the week.
The Community Liaison will see a predetermined average number of prospects per week, as determined by Branch Director or Marketing Coordinator and adjusted according to territory needs.
The Community Liaison is asked to keep accurate and relevant records, including call logs, Referrer Profile Sheets, and Visit notes.
The Branch Director or Marketing Coordinator with the Community Liaisons input will set monthly individual and team goals and standards. The Community Liaison will participate and direct their efforts to achieving those goals.
Maintain a continually evolving working knowledge of the territory, the demographic and referral source stats. This will include average number of referrals per year and type of referrals, ie home care, hospice, diabetic, continued independence. The census if hospital, SNF, ALF, or apartment complex, as well as general whos who with regards to administration, social worker, admission coordinator, service coordinator and clinical teams.
A positive and forward-thinking attitude as well as being a team player is essential.
Active participation in all sales calls and trainings along with an innovative approach to sales calls and group / individual sales blitzes is required.
Adhere to all deadlines when pertaining to submission of action plans, monthly petty cash accounting, call logs and any other required documentation.
Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Other duties as required.
Physical demands and work environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands : While performing duties of this job, the employee is required to perform job related duties which may require lifting; standing; bending; transferring; stooping; driving; stretching; walking; pushing; pulling; talking; hearing. The employee must occasionally lift and / or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment : While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
General sign-off : The employee is expected to adhere to all company policies.
Reporting to this position : None
Community Liaison • Clearfield, UT, US