Instrument Repair Specialist - Base Pay + Commissions

POSITION OVERVIEW :

At Guitar Center, we celebrate creativity and music by empowering our staff to discover their unique musical identity. Our mission is to cultivate and support musicians and to enhance the world by allowing both musicians and non-musicians to experience the joy of music creation. We prioritize creating inclusive environments focused on exceptional customer service while fulfilling our mission.

As our Instrument Repair Specialist, you will provide expert maintenance and repair services on customer-owned instruments and support the upkeep of specific store inventory. By delivering outstanding customer experiences and high-quality repairs, you will help grow our business.

Key attributes of successful Instrument Repair Specialists include :

• Customer Focus : You excel in customer service, creating meaningful connections and ensuring an exceptional customer experience. You are approachable, knowledgeable, passionate, and dedicated to assisting our customers.
• Initiative : You proactively identify opportunities or issues and address them effectively. You are quick to learn and take action independently while expanding your knowledge in products, store operations, sales, and leadership.
• Selling Skills : You can navigate the GC certification program to build a strong understanding of our products and techniques to enhance sales.
• Training Abilities : You communicate effectively, ensuring your knowledge and techniques are easily understood by learners.

As our Instrument Repair Specialist, your role will include :

Why join Guitar Center? Here are some perks :

As a musician, you will enjoy the unique opportunity to take gig leave, allowing time off to share your music while ensuring your position is secure upon your return! We offer comprehensive benefits including Medical, Dental, Vision, 401K with company match, mental health support, paid sick / holiday / vacation time, an employee discount program, and tuition reimbursement options.

Requirements :

Preferences :

Guitar Center is an Equal Opportunity Employer, providing fair employment opportunities irrespective of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected statuses. All employment decisions are made based on valid job-related criteria.

If you require assistance due to a disability or as a disabled veteran and need to access our website, please reach out for reasonable accommodations.