Job Description
Job Description
Benefits :
- Bonus based on performance
- Employee discounts
- Paid time off
- Signing bonus
Benefits / Perks
Competitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentJob Summary
We are seeking a positive, friendly, and experienced Hotel Assistant General Manager (AGM) to organize and oversee daily operations of our facilities. As the Hotel Assistant General Manager (AGM), you will provide strategic direction for the company and supervise the activities of our diverse workforce.
A hotel assistant general manager (AGM) supports the general manager by overseeing daily hotel operations, including managing staff, ensuring guest satisfaction, and handling administrative and financial duties. Key responsibilities include staff training and supervision, guest relations and complaint resolution, budget management, and maintaining property standards and safety. The AGM often steps in for the General Manager in their absence and helps implement policies and strategic goals to improve the hotel's performance and guest experience.
Responsibilities
Oversee the work of all employees and set clear objectivesHire qualified personnel according to standards set forth by the companyOrganize and coordinate operations and allocate responsibilities to ensure maximum efficiencyManage budgets and expenses, analyze and report on financial informationDevelop and implement a strong marketing strategy to promote the hotels servicesCommunicate with customers when appropriateResolve issues that arise with maintenance, equipment, and renovationsCollaborate with outside entities including suppliers, vendors, event planners, and travel agenciesConduct regular inspections of the facility and uphold strict compliance with health and safety standardsQualifications
Proven experience as a Hotel Assistant General Manager (AGM)Familiarity with hospitality industry standardsProficiency in English; knowledge of additional languages is a plusWell-versed in hotel management best practices and relevant laws / guidelinesAbility to resolve issues with a customer-focused orientationAn outgoing personalityExcellent communication skillsStrong organizational and time-management skillsBachelors degree in Hospitality Management, Business Administration, or relevant field is preferred