Senior Talent Acquisition Operations Coordinator

Overview

Senior Talent Acquisition Operations Coordinator within the Talent Acquisition Operations team. Responsible for executing and optimizing day-to-day recruitment operations, supporting scalable hiring processes, enabling system efficiencies, coordinating with internal stakeholders, and ensuring a seamless experience for candidates, recruiters, and hiring managers. Based in New York City and reporting to the Director, Talent Acquisition.

Responsibilities

• Partner with recruiters and recruiting operations leadership to ensure seamless scheduling, coordination, and execution of interviews, offers, background checks, and pre-hire activities
• Create and review offer letter templates (globally), continually improve the background check process, and ensure onboarding tasks are seamless
• Be the main point of contact to troubleshoot and escalate issues related to Workday, ServiceNow, Background check tool or other recruiting technologies
• Identify and implement process improvements that enhance efficiency and elevate the candidate and hiring manager experience
• Support the rollout of new recruiting tools and systems, including testing, documentation, and stakeholder communication
• Serve as a subject matter expert (SME) in core TA systems (Workday, ServiceNow) and tools used by recruiting coordinators
• Partner with the Sr. Manager, Talent Acquisition Operations on project work related to systems, templates, SOPs, or process enhancements
• Help onboard and train new Recruiting Coordinators including providing mentorship, training, and best practices for current Recruiting Coordinators
• Contribute to documentation, reporting, and analytics that help track TA team performance and coordination metrics
• Support change management and training efforts when introducing new tools or process updates across the TA team
• Support vendor-related operational activities such as background check escalations, onboarding vendors and invoice processing
• Support the Sr. Manager, Talent Acquisition with projects on as needed basis

Qualifications

Benefits

EEO and Accommodation

Reasonable accommodation : Dow Jones, Making Careers Newsworthy – We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area : Dow Jones – People

Job Category : Human Resources

Union Status : Non-Union role

Pay Range : $70,000 – $80,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

J-18808-Ljbffr