Global Support Leader: Scale, Trust & Incident MasteryRetool • New York, NY, United States

Global Support Leader : Scale, Trust & Incident Mastery

Retool • New York, NY, United States

11 days ago

Job type

Full-time

Job description

A leading enterprise software company is seeking a Head of Support to lead their global support organization. This role requires 12+ years of experience in technical support and a strong understanding of SaaS environments. The successful candidate will foster talent acquisition, manage incidents, and collaborate closely with various teams to enhance customer experience. Competitive compensation is offered, along with generous benefits and a hybrid work location.

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Support Leader Scale • New York, NY, United States

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