Guest Service Agent - Limelight Mammoth

Guest Service Agent - Limelight Mammoth

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.

Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).

Job Description

Position Summary The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.

The pay for this position is $18.00 per hour plus tips.

Job Posting Deadline Applications for this position will be accepted until October 12, 2025.

Essential Job Functions / Key Responsibilities Pick up and deliver guests to various local locations as scheduled by the Front Desk Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests Know about all daily hotel functions, locations, and times for appropriate guest direction Maintain constant communication with Front Desk for itinerary changes and guest requests Check inside and out of vehicles for cleanliness Clean inside and outside of vehicles when needed Check all essential fluids including oil and brake fluid and check the tire pressure Report any problems with the vehicles to Front Office Manager Follow baggage tagging procedures and ski storage procedures Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas Maintain a high standard of cleanliness in the Lobby and Luggage storeroom Fill out vehicle maintenance checklists as directed Report all accidents accurately filling out incident reports immediately Assist Front Desk in locating lost baggage through airlines and guest services desk at airport Other duties as assigned

We are currently hiring for multiple positions in preparation for our December opening! We're looking for enthusiastic and dedicated team members to start in October and November for the following employment types : Full-Time, Year-Round Part-Time, Year-Round Full-Time, Seasonal Part-Time, Seasonal

Whether you're looking for a long-term opportunity or seasonal work, we'd love to hear from you. Apply now and be part of an exciting new beginning!

Qualifications

Education & Experience Requirements Must be over 18 years of age A valid driver's license is required High School Diploma or high school equivalent preferred One year of guest / customer service skills preferred

Knowledge, Skills & Abilities Knowledge of hotel fire and safety procedures and assist in emergency and security procedures as directed by management Knowledge of product or service (example retail product, food & beverage products) Knowledge of company policies and procedures Proficiency in communicating clearly both verbally and in writing to team members and customers Ability to work in collaboration with others to achieve team goals Assist in emergency and security procedures as directed by management Ability to maintain the cleanliness of work area Ability to engage with customers in a positive and helpful manner Ability to always drive safely

Additional Information

Work Environment & Physical Demands Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle / car for extended periods of time; squat, kneel and bend Regularly work / drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits This position is categorized as a regular full-time position eligible for the following benefits : Enrollment dates differ across the various programs. Health, Dental and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass Other company perks

OR

This position is classified as a seasonal part-time position eligible for the following benefits : Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Other company perks

Aspen One is an equal opportunity employer (Minority / Female / Disabled / Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.