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Problem Manager

Problem Manager

RIT Solutions, Inc.Glendale, CA, United States
12 days ago
Job type
  • Full-time
Job description
  • Evaluate existing business processes to identify areas for improvement.
  • Document current processes through detailed process maps, workflows, and diagrams.
  • Analyze process performance metrics to assess efficiency and effectiveness.
  • Design new business processes or re-engineer existing ones to optimize performance.
  • Develop and implement process improvement strategies to enhance productivity and reduce costs.
  • Collaborate with stakeholders to define process requirements and objectives.
  • Lead change initiatives by effectively communicating process changes and their impact to stakeholders.
  • Develop training materials and conduct training sessions to ensure successful implementation of new processes.
  • Address resistance to change and foster a culture of continuous improvement.
  • Identify opportunities to leverage technology solutions for process automation and optimization.
  • Work closely with IT teams to implement software tools and systems that support business processes.
  • Ensure alignment between business requirements and technology solutions.
  • Education Level : Bachelor's Degree

    Education Details : Computer Science, Information Technology, or related field

    Experience : 3 years relevant process business engineering experience in the healthcare sector or demonstrated ability to perform the functions at the level required

    In Lieu of Education

    In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

    Preferred Qualifications

    • 3+ years of experience in business process management
    • 3+ years of experience with using process improvement methodologies
    • Proven track record of successfully leading process improvement initiatives from conception to implementation.
    • Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making.
    • Excellent project management skills with the ability to prioritize tasks, manage timelines, and deliver results.
    • Experience with using Microsoft Office tools, including Excel, PowerPoint, and Visio
    • Exceptional communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.
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    Manager • Glendale, CA, United States

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