Service Concierge

Job Description

Job Description

Job Title : Service Concierge

Location :   Miami, Florida

Company : Murgado Automotive Group

Job Type :  Full-Time

About Us :

Join our dynamic team at Ocean Cadillac, where we pride ourselves on delivering exceptional customer service and luxury experiences. We are seeking a dedicated and bilingual Service Concierge to enhance our service department.

Key Responsibilities :

Greet and assist customers with a warm and professional demeanor.

Coordinate and manage a small team of porters to ensure efficient service operations.

Operate an iPad to schedule appointments, update customer information, and manage service records.

Communicate effectively in both English and Spanish to cater to our diverse clientele.

Provide information about our services, answer customer inquiries, and ensure a seamless service experience.

Qualifications :

Bilingual in English and Spanish.

Proficient in using an iPad and other digital tools.

Strong organizational and team coordination skills.

Excellent communication and interpersonal skills.

Previous experience in a customer service role is preferred.

What We Offer :

Competitive salary and benefits package.

Opportunities for professional growth and development.

A supportive and inclusive work environment.

The chance to work with a prestigious brand and a dedicated team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.