Training and Compliance Program Manager

Training and Compliance Program Manager

The Virginia Department of Health Office of Licensure & Certification is seeking a skilled Training and Compliance Program Manager to lead and develop training programs for Medical Facilities Inspectors across the Commonwealth. In this role, you'll ensure staff are fully equipped to enforce state and federal regulations, maintain compliance, and uphold the highest standards of patient care. The Office of Licensure and Certification's (OLC) Training and Compliance Program Manager - OLC is responsible for overseeing the design and implementation of the Continuous Quality Improvement (CQI) Plan, which includes OLC employee program orientation and inspection training across 5 state licensing and federal Medicare / Medicaid provider categories. This position ensures that all Centers for Medicare and Medicaid Services (CMS) training requirements are met, including the use of the Learning Management System (LMS) and provides remediation / re-education as needed. Serving as the liaison with CMS Regional and Central Office training contacts, the Training and Compliance Program Manager - OLC also supervises various coordinators, including those for the Outcome and Assessment Information Set (OASIS), Minimum Data Set (MDS), and Automated Survey Processing Environment (ASPEN) programs. This position oversees the intake and maintenance of complaint data, ensuring that complaints are appropriately handled and tracked, and that program performance is monitored. The Training and Compliance Program Manager OLC is also responsible for supervising the OLC Compliance Unit, which addresses constituent concerns regarding the quality of care in Virginia's healthcare facilities.

What You'll Do :

• Lead, develop, and mentor inspection staff to ensure consistent and accurate regulatory compliance
• Design and manage comprehensive training programs, materials, and evaluations.
• Provide expert guidance on healthcare regulations, policies, and inspection protocols.

Minimum Qualifications :

Additional Considerations :

Special Instructions :

Contact Information :

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.