Donations Services Driver

Donation Services Driver

The Donation Services Driver will provide a consistent acquisition of donations through our pickup program. To represent Goodwill by assisting donors in an efficient, friendly manner when picking up donated goods from homes, businesses and donation drives. To safeguard donations by sorting and packing them in proper receptacles and onto the trucks. To offer donors excellent customer service and donation receipts for their items. To maintain records of the number of donations received and locations of internal drop-offs.

Essential Functions :

• Exhibit a high level of customer service awareness, including being courteous and appreciative to all donors, calling when in route, providing donation receipts, and greeting donors.
• Carry, sort, pack, and load donations as designated by Donation Services leadership.
• Handle all donations with care assuring the highest potential of utility.
• Decline donations graciously when appropriate.
• Effectively communicate Goodwill's mission to donors.
• Complete pre-trip inspections, daily donation tracking and other reports as required in an accurate and timely manner.
• Transport and deliver donated items to assigned retail store. Assist store in the unloading of these items.
• Provide guidance and leadership to the helper.
• Uphold the safety of the work areas and trucks by following company policies and procedures.
• Follow all rules and regulations of the road including local, state, and federal laws.
• Provide prompt accurate feedback to supervisor on any obstacles, concerns or violations of company policies.
• Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
• Regular, reliable attendance, as defined in Goodwill's attendance policy.
• Being flexible with the ability to work Community and Fundraising Donation Drives on Saturdays.
• Other duties as assigned by management.

Minimum Requirements :

Required Skills :

Experience :

Certifications and Licenses :

Knowledge and Skills :

Preferred Education / Experience / Knowledge & Skills / Certifications & License :