Description
Senior Professional Liability Medical Claims Manager This position works remotely. Many states eligible.
Providence caregivers are valued and essential. Join our team and thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
Responsibilities
Providence is calling a Sr. Professional Liability Medical Claims Manager who will :
- Investigate, evaluate, and manage professional, general, and other liability claims under the PSJH Insurance Program.
- Communicate with patients, claimants, caregivers, providers, and leadership; review medical records, interview witnesses, assist with discovery, and coordinate with facility risk management regarding evaluation and investigation.
- Draft and send insurance policy coverage letters; analyze policy documents to determine coverage.
- Set appropriate indemnity and expense reserves; select appropriate medical experts for case review.
- Develop a plan of action for assigned claims and update the claims file as status changes; review and approve statements for services and pay vendors as appropriate.
- Inform Senior Manager Operations of large or complex claims and claims with potential media exposure; report claims with potential excess exposure to excess insurers.
- Ensure compliance with claims reporting procedures and required regulations; work with defense attorneys specializing in medical negligence claims.
- Foster teamwork and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists.
Documentation
Maintain complete documentation for each matter :
Develop and document for each claim a plan of action for resolution by settlement, trial, or other means.Maintain electronic files with all material communications, analyses, expert opinions, interview summaries, and related documents in accordance with policies and procedures.Collaboration
Coordinate with facility leadership, risk managers, defense counsel and others :
Select defense counsel from approved lists; coordinate risk management on disclosure conversations with patients and families.Obtain settlement or trial authority per policies and procedures; facilitate claims roundtables.Assist in regional leadership conferences and participate in case reviews with Risk Managers.Resolution and Risk Reduction
Negotiate settlements; monitor trials and advise on disclosure and early resolution opportunities.Report to federal, state, and local regulators as required; close files per internal policies and report to NPDB and state agencies.Participate in department and team projects to improve procedures and policies and support leadership as needed.Qualifications
Required qualifications
Bachelor's Degree in Business Administration, Finance, or related field or equivalent combination of education and experience in insurance, claims management, or legal handling of claims issues.7 years of relevant general and professional liability claims processing or management experience.Preferred qualifications
Certified Professional Healthcare Risk Management (CPHRM).10+ years of medical malpractice experience.Insurance carrier experience; third-party professional negligence claims experience.Experience handling medical negligence claims and complex general liability claims; experience with defense attorneys in medical negligence cases.Experience analyzing and addressing coverage in medical and general liability policies; experience writing policy coverage letters.Experience with STARS / Riskonnect or similar claims management software.Salary Range by Location
AK : Anchorage Min : $52.19, Max : $82.39AK : Kodiak, Seward, Valdez Min : $54.40, Max : $85.88California : Humboldt Min : $54.40, Max : $85.88California : All Northern California - Except Humboldt Min : $61.04, Max : $96.35California : Southern California Min : $54.40, Max : $85.88Montana : Except Great Falls Min : $42.02, Max : $66.33Montana : Great Falls Min : $39.81, Max : $62.84Oregon : Non-Portland Service Area Min : $48.65, Max : $76.80Oregon : Portland Service Area Min : $52.19, Max : $82.39Texas Min : $39.81, Max : $62.84Washington : Western Min : $54.40, Max : $85.88Washington : Southwest - Olympia, Centralia Min : $52.19, Max : $82.39Washington : Clark County Min : $52.19, Max : $82.39Washington : Eastern Min : $46.44, Max : $73.31Washington : Southeastern Min : $48.65, Max : $76.80For states outside those listed above Min : $42.02, Max : $66.33Why Join Providence?
Our benefits support you and your family in staying well, growing professionally, and achieving financial security. We are mission-driven and committed to caring for the vulnerable in our communities.
Note : Accepting a new position at another Providence facility may change your benefits, including paid time off, for various reasons.
About Providence
Providence is committed to Our Promise : Know me, care for me, ease my way. We offer best-in-class benefits and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers serve in multiple states across hospitals, clinics, and health services.
The base pay range is listed; additional compensation may be available, such as shift differentials, on-call pay, overtime, premiums, and bonuses.
Providence offers a comprehensive benefits package including retirement 401(k) with employer matching, health care (medical, dental, vision), life and disability insurance, paid time off, voluntary benefits, well-being resources, and more. Learn more at providence.jobs / benefits.
Equal Opportunity
Providence is an Equal Opportunity Employer. We are committed to a workplace free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, national origin, sexual orientation or other protected characteristics, in accordance with applicable law.
Requisition Details
Requisition ID : 388097
Company : Providence Jobs
Job Category : Financial Transactions
Job Function : Health Plans Services
Job Schedule : Full time
Job Shift : Multiple shifts available
Career Track : Business Professional
Department : 4008 SS RIS
Address : WA Renton 1801 Lind Ave SW
Work Location : Providence Valley Office Park-Renton
Workplace Type : Remote
Pay Range : See Posting
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