Mobile Crisis Response Clinician

Job Description

Job Description

Purpose :

The purpose of this position is to stabilize consumers in psychiatric crisis. Consumers include children, adolescents, adults, and their families. The crisis worker will provide crisis intervention services, including information gathering, assessment, brief skill-based interventions, and safety planning, with the goal of immediate symptom reduction, stabilization, and restoration to a person-centered baseline level of functioning. The crisis worker will assist consumers in identifying and engaging in recovery- and resiliency-oriented goal development and achievement in a culturally aware and appropriate manner. In accordance with consumers goals and preferences, service(s) may include one or all of the following : skill-building, identification and / or use of natural supports, use of community resources, referrals to internal or external providers of care, and facilitation of emergency services.

Location and Work Conditions :

Although the crisis worker will be based out of C4s North Ave office (2542 W North Ave, Chicago, IL 60647), at least 80% of the services provided will be in Chicago's north and west neighborhoods as well as northern suburban communities. As appropriate, for the duration of the pandemic, services may be offered remotely with utilization of HIPAA compliant telehealth related software. Work may be stressful due to consumers presentations, acuity of symptoms, interaction with state and local community systems, periods of high call volume, and / or tight deadlines. The crisis worker must be willing to work certain weekends, some night or overnight shifts, and occasional holidays.

The preferred schedule(s) for this position would be Tuesday-Friday 9 : 30 a.m.- 8 : 00 p.m. or Monday-Thursday 12 : 30 p.m. 11 : 00 p.m.

Competencies (Minimum Skills, Knowledge and Experience) :

• Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment in accordance with each clients age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture
• Clinical competencies, including motivational Interviewing techniques, diagnostics and safety planning, and crisis assessment, as aligned with training mandated by C4
• Knowledge of and ability to use appropriate behavioral and crisis intervention techniques
• Understanding of personal and professional boundaries
• Ability to plan, develop and manage multiple projects
• Organizational skills
• Time and stress management skills
• Communication skills to include interpersonal, teamwork, and collaboration skills
• Conflict resolution and diplomacy skills
• Computer literacy, specifically Microsoft Outlook, Teams, Zoom, etc.
• Problem-solving skills, including the ability to work collaboratively with partnered systems, ethically and within the best interest of the identified client
• Excellent interpersonal, verbal and written communication skills
• Ability to meet deadlines, productivity requirements, and navigate electronic medical record systems competently and complete documentation within appropriate billing timelines

Duties and Responsibilities :

Minimum Qualifications :