ACE Hardware Cashier

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SUMMARY

The responsibilities of the Ace Hardware Cashier is to scan the customer's selections, ensure that the prices and quantities are accurate, accept payment, issue receipts, answer inquiries, provide helpful information to customers about products, promotions, item location and some stocking. Cashiers also respond to complaints with genuine concern, assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while working in a safe manner

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner
• Ensures proper handling of all forms of tender and coupons
• Packages customer purchases in an organized fashion
• Keeps work station and surrounding area clean, organized and well stocked
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures
• Follows safety policies and procedures
• Other duties as assigned by supervisor

KEY ATTRIBUTES

SUPERVISORY RESPONSIBILITIES

EDUCATION and / or EXPERIENCE

LANGUAGE SKILLS

MATHEMATICAL SKILLS

CERTIFICATES, LICENSES, REGISTRATIONS

RECOMMENDED EQUIPMENT

PHYSICAL DEMANDS

Regularly (Over 2 / 3 of the time)

Frequently (Between 1 / 3 to 2 / 3 of the time)

Occasionally (Less than 1 / 3 of the time)

Vision

WORK ENVIRONMENT

Occasionally

Noise Level

PAY RANGE (depends on industry experience)

Min. Wage up to $17 / hour (IL & MN Locations Only)

BENEFITS (eligibility based on full-time / part-time status)

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