Job Details
Job Location
Portland, OR
Position Type
Full Time
Salary Range
$25.00 Hourly
Job Shift
Day
Job Category
Health Care
Description
Purpose :
Medical Assistants collaborate within an Integrated Team Based Care (ITBC) model in the assessment and monitoring of participants holistic needs. Medical Assistants attend and facilitate educational in-service as needed. The Medical Assistant assesses and oversees medication monitoring and administration in compliance with applicable OAR's and functions as a liaison between participants, medical providers, hospital staff, and other healthcare providers.
Accountabilities : (Responsibilities of the job)
- Distributes medication in accordance with physician's orders, applicable OARs, and New Narrative Policy
- Administers injections on rotating basis per LMP orders
- Monitors and reviews M.D.'s medication orders on a weekly basis and monitors the administration of medication to scheduled participants by program staff to ensure that dispensation is appropriate and in compliance with applicable OARs
- Coordinates participant refill orders as needed
- Tracks and documents participant height, weight, and vital signs
- Completes and documents Patient Health Questionnaire during individual appointments with clients
- Completes blood draws and UA's as needed at the discretion of LMP or ITBC team
- Follows up on participant LAB work, reviews LAB results, and ensures results are accurately reflected in the EMR
- Coordinates as needed between LMP and participants PCP
- Educates participants on medication names, dosages, functions, side effects, and self-administration
- Completes billing notes for all billable charges consistent with Medicaid guidelines and within 72 hours of service completion
- Follows guidelines in the medication policy. Constantly alert to changes in medication.
- Follows up on identified health concerns of individual participants or reported concerns regarding a participant from the assigned LMP
- Engages in de-escalation techniques
- Communicates regularly with ITBC team members regarding participants health status
- Assists in managing medical and pharmaceutical supplies
- Conducts rehab activities around nutrition, including education on special dietary needs, exercise, weight management, healthy food choices, and portion size
- Provides health education to participants in a participant centered, trauma informed manner, including use of harm reduction
- Support in medication management and medical equipment trainings
Other General Expectations :
Attend and positively participate in required meetings, including ITBC meetings and care coordination meetings with LMPS to support collaboration and efficiencyAdhere to any applicable ethics codes and New Narrative's mission and valuesFollow all New Narrative policies, procedures, and protocolsAdhere to regular work schedule as set by direct supervisorFollow through on all directives and instructionsMaintain current Oregon Driver's LicenseMaintain CPR and First Aid CertificatePursue ongoing development of skills and competencies, including the required recertification trainings :Demonstrate effective organizational and time management skillsAll other duties as assignedCore Competencies :
Communication : Direct and concise. Keeps people informed. Listens effectively to othersTeamwork : Effective at working in team situationsInitiative / Results Orientation : Originates action. Finds ways to get things doneQuality : Promotes continuous improvement. Effectively utilizes dataIndividual Responsiveness : Responds well to internal or external individual needsAnalytical Thinking : Attention to detail over sustained periods of time and ability to analyze data and recognize trendsDependability : Counted on to follow through on commitments; at work each day and on time; work completed in a timely fashionIndependence : Receives no instruction on routine work; with general instruction on new assignmentsFeedback orientated : Demonstrates, engages, and promotes regular forms of feedback from program participants, New Narrative staff, and colleaguesAptitude : Ability to comprehend and apply new ideas, processes, procedures, or trainingOrganizational Awareness : Understands the culture of the organization; interests and concerns of various groupsSensitive Information : Exposure to highly confidential information. Must maintain the highest level of discretion at all timesMotivate : On-going ability to motivate others and remain consistently enthusiastic, New Narrative mission conscious and values driven with participant focused and trauma informed lensDemeanor : Remaining calm in a crisis, empathetic, unbiased and excellent interpretation skillsPositions Reporting : None
Education / Certificates / Licenses / Registration :
Medical Assistant degree required. Completion of Medical Assistant certification within six months of hire date.
Experience / Qualifications :
Experience working with individuals diagnosed with severe and persistent mental illness preferredCommitment to person-centered care and the ability to respect individual preferences and autonomyFlexibility and adaptability to meet the unique and changing needs of participantsStrong communication and collaboration skills, with the ability to work effectively as part of a multidisciplinary team