Senior Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.   Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.   Join us to start  Caring. Connecting. Growing together.

Urology Specialists of Nevada (USONV) has ten providers and three convenient locations. We are committed to providing the highest quality and most advanced and comprehensive care to our many patients.  USONV is a busy full-service urology group practice that engages in all the sub - disciplines of urology. We offer a competitive salary with production bonus incentives and full benefits package.  We have strived to create a group and practice platform which allows the maximum opportunity for each of our physician assistants to realize his / her individual potential and personal goals whether they are personal / family, professional or economically weighted.

In this position, you will check in patients, schedule appointments, answer billing questions and manage patient medical records for a clinic.

Primary Responsibilities :

• Leading team huddles
• Guiding team members on how to lead the team huddles
• Work directly with the providers with any issues or changes
• Help de-escalate high stress situations with patients
• Training new employees
• Schedule patients for surgery (hospital / physician / anesthesia / equipment)
• Go over all pre-op paperwork with patients answering all questions
• Schedule patients for pre-op appointments
• Collect surgery copays / deductibles
• Gather all pre-op testing for patients to give to physician
• Notify physician of any abnormal labs
• Obtain prior authorization
• Confirm surgeries with patient / hospital / physician / anesthesia / equipment
• Schedule post-op appointments
• Adjust physician schedules as needed
• Answer incoming calls regarding surgeries, clearances, auth's etc.
• Must be able to work independently
• Provide high level of customer service while communicating with internal departments
• Able to solve problems

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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