Manager, Charter Coordination

Manager, Charter Coordination

SeaDream is seeking a highly organized and client-focused Manager, Charter Coordination to oversee all aspects of our charter clients' experience. This highly visible role requires a detail-oriented professional with exceptional interpersonal skills, capable of seamlessly managing every element of our charter programs. Acting as the key liaison between discerning clients and SeaDream, you will ensure flawless execution, elevate service to the highest standard, and build trusted relationships with both clients and onboard teams.

SeaDream is an award-winning luxury cruise line renowned for delivering personalized and exclusive travel experiences. For more than 30 years, our founder has been a pioneer in luxury travel, consistently setting new standards in the industry. Our loyal guests, many of whom have sailed with us numerous times, value the unmatched level of service and unforgettable experiences we consistently deliver.

Key Responsibilities

• Cultivate lasting client relationships through engaging calls, video meetings, and in person site visits.
• Guide clients through the planning process by understanding their needs and ensuring their expectations are exceeded.
• Coordinate and arrange premium services, including transfers, excursions, wine and beverage packages, and personalized special requests, ensuring seamless execution.
• Collaborate with Hotel Operations, yacht staff, and other departments to coordinate onboard activities and deliver flawless guest experiences.

Key Qualifications

At SeaDream, we believe our people are our greatest asset. That's why we've built a workplace cultureand a benefits packagethat reflects our commitment to your overall well-being, both on and off the clock.

Comprehensive Health Coverage

Your health matters. That's why we contribute to a robust health insurance package, including medical, dental, vision, and a supplemental plan to help cover out-of-pocket costsso you can focus on what matters most.

A Long-Term Commitment to Your Care

We go beyond the basics with a long-term healthcare plan, a rare benefit among small U.S. companies. At SeaDream, we invest in your health for life, not just today.

Your Financial Future, Matched

Planning for the future? We've got your back. Our retirement savings incentive plan includes a dollar-for-dollar match, helping you grow your nest egg while you grow with us.

Experience the Magic of SeaDream

We believe you should enjoy the very experience you help deliver. Every employee receives 14 days of yachting benefits per yearbecause there's nothing like living the SeaDream lifestyle for yourself.

Time to Recharge the Nordic Way

Inspired by our Norwegian roots, we prioritize balance, rest, and well-being. Our generous time-off policy includes : Up to one month of vacation, 4 personal days + 8 sick days and a minimum of 10 paid holidays. We believe rest fuels creativity, clarity, and passion for the work we do.