Talent.com
Veterinary Client Service Representative, RBVH

Veterinary Client Service Representative, RBVH

Ethos Veterinary HealthRed Bank, NJ, US
2 days ago
Job type
  • Full-time
Job description

Veterinary Client Service Representative

Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation of over 40 years of dedicated service to our community. Equipped with advanced diagnostics like MRI, CT, fluoroscopy, and a PET scanner, the hospital features 52 exam rooms, 12 surgical suites, a dedicated emergency department, and expanded training spaces. Thoughtful amenitiesincluding feline-only waiting areas, a rehab unit, comfort rooms, and a serene zen gardenreflect our commitment to exceptional care for pets and their families.

We are seeking compassionate and reliable Client Service Representatives to join our team. In this role, you'll be the welcoming face and reassuring voice for our clientshelping them feel comfortable, informed, and cared for every step of the way. If you thrive in a fast-paced environment and love building positive connections with people (and their pets!), we'd love to hear from you.

Position Overview

The Client Service Representative (CSR) provides high-quality customer service that consistently meets or exceeds client expectations. This role supports our doctors and team members while ensuring every client interaction is handled with professionalism, respect, and compassion. The CSR actively seeks opportunities to enhance the client experience and continuously improve the delivery of our services.

Compensation

$19-$20 / hr based on experience.

Anticipated Schedule

Full Time

  • New Hires : Required to work one weekend day per week and being on call for the other, as scheduled.
  • On-call rotations occur approximately every 23 months.
  • Must be available to work two of the six paid holidays each year.

Key Responsibilities

  • Manage the front desk by greeting clients, checking patients in / out, scheduling rechecks, and signing visitors and vendors in.
  • Oversee the clinic flow.
  • Manage and assist client in the euthanasia paperwork process.
  • Discuss payment choices with clients.
  • Process Daily Estimate Report (Out Window CSR).
  • Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
  • Maintain knowledge of extension numbers to reach employees throughout the network.
  • Assist in emergency situations by expediting calls to triage staff members.
  • May require mentoring or overseeing students from various educational programs.
  • Perform other job duties as assigned.

    • Qualifications

    Minimum Requirements :

  • At least ONE YEAR working within a customer service environment.
  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to multi-task.
  • Ability to work well within a team environment.
  • Must be computer literate; basic computer skills with ability to navigate new software.
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

    • Preferred Qualifications :

  • One year of experience working as a veterinary client service representative in a busy Urgent care or ER / Specialty hospital.

    • Benefits

  • Health, Dental, and Vision Insurance to keep you and your family covered.
  • 401(k) with Matching to help you plan for your future.
  • Employee Assistance Program (EAP) for additional personal and professional support.
  • Uniform Allowance to ensure you're always prepared.
  • Generous paid time off, including :
  • Sick Days
  • Vacation Days
  • Bereavement Leave
  • Referral Program to reward you for helping us grow our team.

    • Why Join RBVH?

  • Work alongside a dedicated team of veterinary professionals committed to delivering exceptional patient care.
  • Thrive in a fast-paced, collaborative environment where your skills make a direct impact on patients and their families.
  • Be part of meaningful moments in the lives of pets and their owners, providing compassionate support and care.
  • Expand your knowledge through ongoing training, mentorship, and a culture that values continuous learning and professional growth.
  • Receive a competitive compensation and benefits package that recognizes your expertise and commitment.

    • Discover more about our clinic and the incredible work we do.

    Create a job alert for this search

    Veterinary Client Service Representative • Red Bank, NJ, US

    Related jobs
    • Promoted
    ER / CC Veterinary Technician- Mid Shift, RBVH

    ER / CC Veterinary Technician- Mid Shift, RBVH

    Ethos Veterinary HealthRed Bank, NJ, US
    Full-time
    ER / CC Veterinary Technician- Mid Shift.Are you a dedicated veterinary technician looking to advance your career in a thriving, collaborative, and progressive environment?.Red Bank Veterinary Hospit...Show moreLast updated: 16 days ago
    • Promoted
    Tax Senior Associate - Private Client Services (PCS)

    Tax Senior Associate - Private Client Services (PCS)

    EisnerAmperIselin, NJ, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you are starting out in your career or taking your next step as a season...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    RN - Transplant / Surgical Services...

    RN - Transplant / Surgical Services...

    Yale New Haven HealthWhitestone, New York, US
    Full-time
    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect...Show moreLast updated: 18 hours ago
    • Promoted
    Patient Service Representative - Urology

    Patient Service Representative - Urology

    VillageMDBerkeley Heights, NJ, US
    Full-time
    We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve mil...Show moreLast updated: 9 days ago
    • Promoted
    RN - Transplant / Surgical Services

    RN - Transplant / Surgical Services

    Yale New Haven HealthWoodsburgh, NY, US
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show moreLast updated: 1 day ago
    • Promoted
    Client Service Representative

    Client Service Representative

    Banfield Pet HospitalStaten Island, NY, US
    Full-time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 30+ days ago
    Veterinary Client Service Representative

    Veterinary Client Service Representative

    Astoria Veterinary GroupAstoria, NY, US
    Part-time
    Astoria Veterinary Group is in search of a part-time .We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support se...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Veterinary Services

    Director of Veterinary Services

    ASPCAEast Harlem, NY, US
    Full-time
    Summary : Who we are : Have you ever thought about devoting your veterinarian skills to the recover y and rehabilitat ion of dogs that are victims of cruelty and neglect? Come and join the Canine Ann...Show moreLast updated: 2 days ago
    • Promoted
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    Ecolab Inc.Point Pleasant, NJ, US
    Full-time
    Ecolab is hiring and we are excited to turn your next opportunity into a career! We are looking for self-motivated people to join us to grow sales in your territory through managing, servicing, and...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Representative - Internal / Family Medicine

    Patient Service Representative - Internal / Family Medicine

    VillageMD07961, NJ, US
    Full-time
    We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve mil...Show moreLast updated: 9 days ago
    • Promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitTOMS RIVER, New Jersey, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 6 days ago
    • Promoted
    Client Care Representative - Queens, NY

    Client Care Representative - Queens, NY

    Tiffany & CoNew York, NY, US
    Full-time
    The Client Care Representative (CR) must be able to professionally and knowledgeably resolve all Client issues in a timely and skilled manner, while maintaining the high standards that Tiffany &...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Veterinary Technician, Community Veterinary Clinic

    Licensed Veterinary Technician, Community Veterinary Clinic

    ASPCANew York, NY, United States
    Full-time
    Who we are - Community Medicine : .Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides exp...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Veterinary Client Service Representative / Receptionist- Abingdon Square Veterinary Clinic - NY

    Experienced Veterinary Client Service Representative / Receptionist- Abingdon Square Veterinary Clinic - NY

    Veterinary Innovative PartnersNew York, NY, US
    Full-time
    Experienced Veterinary Client Service Representative / Receptionist.Abingdon Square Veterinary Clinic is seeking a dedicated and customer-focused individual to join our team as a full-time Veterinary...Show moreLast updated: 18 days ago
    • Promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsMadison, NJ, US
    Part-time
    Client Service Representative Wanted!.Experience Preferred | Part-time | Nights & Rotating Weekends Required.IF YOU CANNOT WORK WEEKENDS, PLEASE DO NOT APPLY •. Location : 300 Main Street, Suite 53, M...Show moreLast updated: 30+ days ago
    • Promoted
    Veterinary Client Service Representative - Garden State Vet Specialists Eatontown

    Veterinary Client Service Representative - Garden State Vet Specialists Eatontown

    Veritas Veterinary PartnersEatontown, NJ, United States
    Full-time
    Veterinary Client Service Representative - Garden State Vet Specialists Eatontown.Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.Our hos...Show moreLast updated: 2 days ago
    Client Service Representative

    Client Service Representative

    The Tuder GroupHoboken, NJ, US
    Full-time
    Client Service Representative – Animal Infirmary of Hoboken.Do you have a knack for multitasking, a heart for helping people, and a soft spot for wet noses and whiskers? Then you might be the perfe...Show moreLast updated: 30+ days ago
    • Promoted
    Veterinary Technician Manager, RBVH

    Veterinary Technician Manager, RBVH

    Ethos Veterinary HealthRed Bank, NJ, United States
    Full-time
    Red Bank Veterinary Hospital (RBVH).May 2024an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation of over 40 yea...Show moreLast updated: 19 days ago