Veterinary Client Service Representative, RBVH

Veterinary Client Service Representative

Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation of over 40 years of dedicated service to our community. Equipped with advanced diagnostics like MRI, CT, fluoroscopy, and a PET scanner, the hospital features 52 exam rooms, 12 surgical suites, a dedicated emergency department, and expanded training spaces. Thoughtful amenitiesincluding feline-only waiting areas, a rehab unit, comfort rooms, and a serene zen gardenreflect our commitment to exceptional care for pets and their families.

We are seeking compassionate and reliable Client Service Representatives to join our team. In this role, you'll be the welcoming face and reassuring voice for our clientshelping them feel comfortable, informed, and cared for every step of the way. If you thrive in a fast-paced environment and love building positive connections with people (and their pets!), we'd love to hear from you.

Position Overview

The Client Service Representative (CSR) provides high-quality customer service that consistently meets or exceeds client expectations. This role supports our doctors and team members while ensuring every client interaction is handled with professionalism, respect, and compassion. The CSR actively seeks opportunities to enhance the client experience and continuously improve the delivery of our services.

Compensation

$19-$20 / hr based on experience.

Anticipated Schedule

Full Time

• New Hires : Required to work one weekend day per week and being on call for the other, as scheduled.
• On-call rotations occur approximately every 23 months.
• Must be available to work two of the six paid holidays each year.

Key Responsibilities

Qualifications

Minimum Requirements :

Preferred Qualifications :

Benefits

Why Join RBVH?

Discover more about our clinic and the incredible work we do.