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Receptionist

Receptionist

Telle Tire and Auto CentersKansas City, MO, United States
30+ days ago
Job description

Could you be the newest addition to The Auto Clinic ?! Auto Clinic is currently seeking a Receptionist to become an integral part of the team. The Receptionist supports the Service Advisor's ability to maximize the efficiency and productivity of the service department and to achieve the highest levels of customer satisfaction. If this sounds like something you'd be great at and love doing, please apply!

Role has an impact on the success and flow of the front counter. Unsure about change? Let's sit down and have a conversation!

Requirements :

  • Greet, welcome & direct customers appropriately.
  • Answer incoming calls, forwarding or taking detailed messages.
  • Assist in scheduling customer appointments.
  • Write thank you cards.
  • Maintain reception area and all common areas in a clean and tidy manner at all times.
  • Pick-up and drop-off customers and / or parts as needed.
  • Manage invoice transactions including collecting payments and issuing receipts.
  • Reliable and value a strong team-based workplace.
  • Flexible, patient, and calm when working in a fast-paced environment.

To succeed in this job, the following experiences and skills would be advantageous :

  • Previous experience in the automotive industry is ideal (not required).
  • 1 to 2 years of retail customer relations or customer service.
  • Excellent customer service and time management skills.
  • Maintain professional appearance self and work area.
  • Perform multiple tasks concurrently in an efficient and organized manner without guidance.
  • Proficient in Microsoft Office and great typing skills.
  • Strong phone and interpersonal skills.
  • Deadline and detail oriented.
  • Strong interpersonal skills with ability to work as a contributing team member with willingness to adapt to operational procedures.
  • Ability to work well under pressure in a fast paced, ever changing high-volume environment.
  • Minimum of High School Diploma or equivalent.
  • Current, valid driver's license.

    • Why Telle Tire & Auto Centers?

  • Fun perks

    • Paid Birthday Off

  • Milestone Anniversary Trips
  • Great benefits

    • Medical / Dental / Vision / Life Insurance

  • 401k with matching
  • ASE Training & Testing Compensation
  • Closed & Paid Holidays
  • Maternity / Paternity / Adoption PTO
  • Immediate access to hands on training and technical training
  • Growing Family Business
  • Leadership Engagement
  • Weekends Off
  • Inviting Culture

    • Recent Company Highlights :

  • In the last 14 years, Telle Tire & Auto Centers has grown from one shop to 30 locations across the Midwest under the leadership and vision of current fourth-generation President & CEO, Aaron Telle.
  • Recognized in St. Louis Business Journal as Best Places to Work Finalist in 2022.
  • Identified as Top Shop Finalist in Tire Review in 2021 and Top Shop Winner in 2022.
  • Recognized in St. Louis Business Journal as Top 50 Fastest Growing Company in St. Louis in 2019, 2020, 2021 and 2024.
  • Identified as Top 100 Largest Tire Dealer in National Publication Tire Business in 2020, 2021, 2022 and 2023.
  • Recipient of the St. Louis Business Journal Family Business Award in 2019.
  • Identified as Best Places to Work Finalist in Tire Business in 2019.

    • For four generations and over 82 years, Telle Tire & Auto Centers has maintained a passionate focus on solving customer's problems through attention to detail, collaboration, and integrity, while creating long-lasting relationships. The Telle tradition of providing personal service, quality products and business innovations remains as important today as it was for Chuck Telle and his father in the mid-1900's.

    Please apply today and bring your skills and experience to Telle Tire, who has been keeping St. Louis on the move since 1942.