Enterprise Resilience Officer I - Risk Alignment And Assessments
The Enterprise Resilience Officer I - Risk Alignment and Assessments strengthens Truist's resilience by aligning risk management practices with enterprise objectives and regulatory requirements. This role leads comprehensive maturity assessments to evaluate organizational resilience capabilities, identify gaps, and develop structured improvement plans based on industry models such as the BCM Institute's 7-Level Operational Resilience Maturity Model. The officer integrates risk insights into strategic planning, facilitates cross-functional initiatives, and ensures compliance with frameworks including FFIEC and ISO 22301.
Responsibilities include creating and conducting vulnerability assessments, optimizing resilience through After-Action Reviews and KPI-driven action plans, and maintaining engagement through clear communication and reporting. By advancing maturity and embedding resilience into technology, data, processes and operations, this position enables Truist to anticipate, prepare for, respond to, and recover from disruptions while safeguarding client trust and operational stability.
Essential Duties And Responsibilities
- Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC / DR processes.
- Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.
- Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.
- Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
- Establish and maintain strong working relationships with key business partners.
- Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.
- Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.
- Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.
- Interact with business unit leadership and functional partners on a daily basis.
- Works independently with minimal guidance.
- Assist BTCM leadership team with preparing for and responding to internal audit requests and / or external regulatory examinations.
Qualifications
Required Qualifications :
Bachelor's Degree or an equivalent combination of education and experience.10 years of banking or related management experience.Possess and demonstrate BC / DR knowledge, aptitude, and leadership.Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.Strong organizational, project management, and decision-making skills.Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.Adept with Microsoft Office products.Preferred Qualifications :
Master of Business Administration, Risk Management, or relevant Master's degree.Professional accreditation in BC / DR industry, such as Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP).Graduate of Leadership Development Program, Banking School, or equivalent industry training program.Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).Experience with new Corporate BTCM risk programs or initiatives.