SENIOR CONCESSIONS MANAGER

Senior Concessions Manager

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Senior Concessions Manager oversees the operations of a team of hawkers ensuring sales, customer service and operational efficiency. The Senior Concessions Manager will be responsible for managing staff, maintaining inventory, and upholding standards of quality and customer satisfaction. The Senior Concessions Manager will also be involved in developing strategies to improve performance and profitability.

Key Responsibilities :

• Team Management : Recruiting, training, scheduling, and supervising hawkers.
• Sales and Revenue Generation : Implementing strategies to maximize sales and achieve revenue targets.
• Customer Service : Ensuring a positive customer experience, addressing complaints, and resolving issues.
• Operational Management : Overseeing daily operations, including inventory management, hygiene standards, and compliance with regulations.
• Performance Management : Monitoring and evaluating hawker performance, providing feedback, and implementing performance improvement plans.
• Compliance : Ensuring adherence to health and safety regulations, as well as company policies.
• Inventory Management : Tracking stock levels, ordering supplies, and minimizing waste.
• Reporting : Providing regular reports to upper management on sales, operations, and performance.

Job Requirements :

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.