Cloud Solution Architect- D365 F&O (Supply Chain & Operations)

Job Title

Cloud Solution Architect- D365 F&O (Supply Chain & Operations)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Cloud Solution Architect (CSA) with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain Management to join our team. In this role, you will collaborate with enterprise customers to design and implement scalable solutions that improve financial operations, streamline processes, and strengthen supply chain performance.

Responsibilities

Customer Centricity

Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes.

Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Microsoft Business Applications.

Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).

Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.

Ensure a positive customer experience across finance and operations engagements.

Provide feedback to Microsoft Product Groups to influence roadmap and service improvements.

Business Impact

Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments.

Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.

Resolution of Customer Blockers

Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management.

Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.

Identify Growth Opportunities

• Leverage your knowledge of Microsoft Business Applications-including F&O, Supply Chain, and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and industry trends.

Technical Leadership

Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft's strategic goals.

Engage in technical communities, contribute to IP development, and mentor peers and junior architects.

Act as a role model for technical readiness and cross-workload collaboration.

Practice Development

Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.

Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.

Trusted Advisor

Qualifications :

Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management.

Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development / support, or Microsoft Business Applications.

Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.

Technical Qualifications / Experience

Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including : Architecture and deployment on Microsoft Azure.

Integration patterns and anti-patterns

Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT

Performance tuning, debugging, and code reviews

Finance & Operations Assessments and environment management

Inventory, warehouse, procurement, and transportation management modules

Demand forecasting, production planning, and supplier collaboration

Integration with Dynamics 365 Customer Engagement (Sales, Power Platform).

Preferred Qualifications

Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform).

Experience with Success by Design methodology or business value consulting.

Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $100,000-$120,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.

The deadline to apply for this position is 11 / 14 / 2025

Location

USA, TX, Work-at-Home

Language Requirements

Time Type

Full time

Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https : / / www.concentrix.com / resource / job-applicant-privacy-notice-for-california-residents / )

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites :

To request a reasonable accommodation please click here (https : / / jobs.concentrix.com / global / en / reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https : / / jobs.concentrix.com / global / en / affirmative-action) .