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Part-time Receptionist

Part-time Receptionist

JLLSunnyvale, CA, US
3 days ago
Job type
  • Part-time
Job description

Part-time Guest Services Receptionist

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We're looking for a Part-time Guest Services Receptionist to join our Facilities Management team! You will work with a JLL team of 12 at a 1.3 million sq ft JLL managed client campus in Sunnyvale, CA!

Location : Sunnyvale, CA 94085

Type of Employment : Part-Time (25 hours a week)

Schedule : On-site, M-F 9 : 30 AM to 2 : 30 PM (5 hrs a day) Reporting To : Receptionist Supervisor

Estimated Compensation : $16.50 - $16.59 an hour

The Guest Services Receptionist is responsible for the delivery of amazing client and guest experiences by ensuring that all customers and visitors are assisted in a welcoming, professional, and friendly manner. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment.

What your day-to-day will look like :

  • Welcome and assist guests - Enthusiastically greet visitors, employees, and callers while anticipating their needs and providing timely support for arrivals, departures, and office orientations
  • Serve as central information hub - Act as primary point of contact for campus wayfinding, services, activities, and general inquiries
  • Maintain professional front desk operations - Monitor and upkeep lobby areas to ensure a safe, clean, organized environment that reflects brand standards
  • Execute badging and access control - Process credentials for employees, visitors, and third-party providers following established protocols
  • Proactively collaborate across teams - Work with facilities management and support teams to anticipate needs, prepare for meetings / events, and deliver creative solutions
  • Manage work orders and escalate issues - Create maintenance requests and identify potential risks, escalating security, safety, or operational concerns as appropriate
  • Provide exceptional customer service - Demonstrate confidence, professionalism, and responsiveness while implementing service standards that meet and exceed expectations

Required Skills and Experience :

  • High School Diploma or equivalent
  • Minimum 1+ years of previous customer service, security, or hospitality-related experience
  • People Person : The best part of serving others is creating experiences for them that go beyond the expected
  • Flexibility and positive attitude in managing shifting daily priorities
  • Excellent Communicator : Providing amazing experiences requires the ability to communicate professionally through the spoken and written word. Fluency in English required
  • Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
  • Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
  • Ability to perform minimal physical activity such as carrying small packages
  • Have the ability to walk and cover 4 different lobby buildings

    • Preferred Skills and Experience :

  • Military service or college education in facilities, property, business or related is desirable
  • Two (2)+ years of administrative / facilities experience supporting multiple people preferably in the commercial real estate industry

    • If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
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    Receptionist • Sunnyvale, CA, US