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Architect II - Enterprise Solutions

Architect II - Enterprise Solutions

TekWissen LLCCalifornia, CA, United States
1 day ago
Job type
  • Temporary
  • Quick Apply
Job description

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services

Position : Architect II - Enterprise Solutions

Location : Los Angeles, CA

Duration : 6 Months

Job Type : Temporary Assignment

Work Type : Onsite

Job Description

  • Client is looking for an experienced Salesforce FSL Consultant to join our team.
  • This role is perfect for a professional who excels at collaborating with business stakeholders to define requirements and then translating those into high-level technical designs that guide our development team. While your primary focus will be on solution design and functional analysis, you should possess a strong technical acumen, including the ability to get hands-on with Apex / LWC if specific needs arise or to better understand a technical challenge.
  • You'll play a critical role in optimizing our existing Salesforce landscape.
  • Your ability to bridge the gap between business needs and technical solutions will be key to our success.

Key Responsibilities :

  • Business Requirement Analysis : Lead discovery sessions and workshops with business stakeholders to deeply understand current processes, identify pain points, and define comprehensive business and functional requirements.
  • Solution Design & Architecture : Design robust, scalable, and efficient Salesforce solutions, leveraging a combination of declarative features and identifying areas that require custom development (Apex, LWC).
  • High-Level Technical Blueprinting : Prepare high-level technical solution designs and architectural blueprints, outlining how requirements will be met, specifying integration points, and guiding the development team.
  • Functional & Technical Bridge : Act as the primary liaison between the business team and the Salesforce development team, ensuring clear communication and alignment throughout the project lifecycle.
  • Hands-on Capability (as needed) : While not a primary development role, be capable of getting hands-on with Salesforce configuration, Apex, or LWC to prototype solutions, assist with complex troubleshooting, or understand technical nuances when required.
  • Service Cloud Specialization : Provide expert guidance and solutions within our highly customized Salesforce Service Cloud environment, understanding its complexities and proposing improvements.
  • Quality Assurance & UAT Support : Collaborate with QA teams, assist in developing test cases, and support User Acceptance Testing (UAT) to ensure solutions meet all specified requirements and quality standards.
  • Documentation : Create clear, concise, and comprehensive documentation for business requirements, functional specifications, and high-level technical designs.
  • Best Practices & Governance : Champion Salesforce best practices for configuration, development, and data management, contributing to overall platform governance.
  • Continuous Improvement : Stay informed on new Salesforce features, releases, and industry trends to proactively recommend solutions and enhancements.
  • FSL Implementation : Lead the design and implementation of end-to-end Salesforce Field Service solutions, including work order management, scheduling, dispatching, inventory, and the FSL mobile app.FSL
  • Optimization : Configure and manage the FSL scheduling and optimization engine, including the creation of complex work rules, service objectives, and scheduling policies to improve field workforce efficiency.

    • Required Skills and Qualifications :

  • Salesforce Experience : 6+ years of experience as a Salesforce Developer / Consultant on complex Salesforce implementation and optimization projects.
  • Strong Business Acumen : Exceptional ability to analyse complex business processes, identify challenges, and translate them into actionable Salesforce solutions.
  • Solution Design Expertise : Proven track record in designing scalable and effective Salesforce solutions, balancing declarative and programmatic approaches.
  • Technical Understanding : Solid understanding of Salesforce's technical capabilities, including Apex, Lightning Web Components (LWC), Salesforce Flow, and Salesforce APIs.
  • Hands-on Readiness : While not a daily coding role, demonstrate the ability and willingness to get hands-on with Salesforce development (Apex, LWC) if the situation demands.Service Cloud Focus : In-

    • TekWissen Group is an equal opportunity employer supporting workforce diversity.

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