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Bilingual RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

Bilingual RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

UnitedHealthcareCharlestown, MA, United States
19 days ago
Job type
  • Full-time
Job description

UnitedHealthcare is excited to serve more members in Massachusetts and is seeking dedicated professionals to be part of our team.

If you are enthusiastic about making an impact in healthcare, learn more about this role at our upcoming

Virtual Job Fair, on November 12th, 12 : 00-2 : 00pm EST

Register to attend : https : / / uhg.hr / C&SMassachusettsEvent

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start

Caring. Connecting. Growing together.

The  RN Field Clinical Care Coordinator,  you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.

If you reside within a commutable distance to the Boston market in the following areas of

Allston, Back Bay, Brighton, Fenway, Jamaica Plain, Kenmore / Fenway, Mission Hill, Roxbury, West Roxbury, South End Boston, MA

, Beacon Hill, Charlestown, Dorchester, East Boston, North End, South Boston, South Cove, West End, Roslindale, Hyde Park, and Mattapan, you will have the flexibility to work telecommute

  • as you take on some tough challenges.

This is a Field-based role. Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations.

Primary Responsibilities :

Engage members face-to-face and / or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care

Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services

Manage the care plan throughout the continuum of care as a single point of contact

Partner and collaborate with internal care team, providers, and community resources / partners to implement care plan

Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at :

http : / / uhg.hr / uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Current and unrestricted independent licensure as a Registered Nurse in the state of MA

1+ years of clinical experience

Intermediate level of proficiency with MS Office, including Word, Excel and Outlook

Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)

Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Ability to travel in assigned regions to visit members in their homes and / or other settings, including community centers, hospitals or providers' offices

Access to reliable transportation & valid US driver's license

Bilingual in one of the following : Cantonese or Mandarin

Preferred Qualifications :

Bachelor's or Master's Degree in Nursing

Certified Care Manager (CCM)

1+ years of community case management experience coordinating care for individuals with complex needs

Experience working in team-based care

Background in Managed Care

Ability to utilize an Electronic Medical Record or other electronic platforms

Physical Requirements :

Ability to transition from office to field locations multiple times per day

Ability to navigate multiple locations / terrains to visit employees, members and / or providers

Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.)

Ability to remain stationary for long periods of time to complete computer or tablet work duties

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    RPO #RED

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