UpKeep Job Opportunity
UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!
We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.
Position Summary
As a Sales Development Representative, you will be seeking new business by contacting and developing relationships with our prospective customers. You will act as a first point of contact for our company. Your primary focus is to educate and set up meetings for business to business collaborations.
Essential Functions And Responsibilities
- Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls
- Engage with prospects over email, phone, from free trial, event, webinar and content download leads to qualify and set appointments for Account Executives
- Maintain active engagement with leads through informed, strategic, and creative follow-ups
- Partner with marketing and product to deliver effective messaging and identify the best customer profiles
- Expand knowledge of industry as well as the competitive posture of the companyand share this knowledge with the wider team
- Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects
- Coordinate with Account Executives for client status updates
- Update and maintain CRM database (Salesforce.com)
- Achieve monthly quotas of SAO's (Sales Accepted Opportunities)
Experience
Bachelor's degree in Business a plus1+ years experience in a similar roleEven if you don't meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.Knowledge
Inbound salesSalesforce.com or a similar modern CRM tool a plusComfortable making up to 50 phone calls per dayHigh level of energy, drive, enthusiasm, initiative, commitment, and professionalismPassion for technology and a desire to make a major impact at a high-growth startupA keenly developed competitive natureSoftware sales experience a plusDesired Behaviors
Receptive to change is flexible. Seeks and adopts improved approaches and processes.Initiates action is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.Technically proficient knows the role and has a solid familiarity with tasks and responsibilities.Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.Communicates ideas strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.Works collaboratively shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige.Act as a good citizen of UpKeep.This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone's compensationincluding a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The base pay for this role is : $45,000 USD per year ($60,000 OTE).