Medical Supply Customer Service Rep

A company is looking for a Medical Supply Customer Service Representative.

Key Responsibilities

Manage incoming and outgoing calls to assist patients and healthcare providers

Create new accounts and maintain accurate member records

Resolve issues related to account management and supply delivery

Required Qualifications, Training, and Education

2+ years of experience in a fast-paced customer service role

High school diploma or GED

Must be computer literate; skills testing required

Previous experience in a healthcare or customer service role is preferred

Knowledge of HIPAA regulations and medical supply processes is a plus