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IT Director

IT Director

Clearance JobsWakefield, MA, US
2 hours ago
Job type
  • Full-time
Job description

IT Director

We're seeking a dynamic and forward-thinking IT Director to lead the development of a modern, secure, and scalable internal IT department. This is a high-impact leadership role responsible for aligning technology strategy with business goals, driving digital transformation, and ensuring compliance with CMMC Level 2 / 3 standards. You'll play a central role in building a high-performing team, implementing AI-enabled efficiencies, and modernizing our infrastructure to support both internal operations and Department of Defense (DoD) contract requirements. This is an exciting opportunity for a hands-on leader who thrives in fast-paced, mission-driven environments.

Responsibilities

  • Shape the IT Vision

Develop and execute a 1-3 year strategic roadmap that supports business growth, enhances user experience, and integrates emerging technologies like AI chatbots and predictive analytics.

  • Lead CMMC Compliance
  • Own and drive all aspects of CMMC Level 2 / 3 readiness. Lead internal audits, resolve PIN login gaps, and ensure continuous improvement in cybersecurity and compliance practices.

  • Drive Operational Excellence
  • Oversee enterprise IT operations, including Microsoft 365 administration for 230+ indirect users and GFE management for 1,500+ direct users. Lead initiatives to reduce the Zendesk backlog by 50% and improve service delivery metrics.

  • Build and Inspire a High-Performing Team
  • Recruit, mentor, and lead a growing IT team. Future direct reports include :

    Cybersecurity Lead

  • M365 / Cloud Team Lead
  • Network / Infrastructure Team Lead
  • Innovation Specialist
  • Helpdesk Technicians and Analysts
  • Champion Innovation and Vendor Management
  • Pilot AI / ML tools, continuously improve internal systems (e.g., intranet), and manage vendor relationships, including MSAs and SOWs.

  • Strategic Technology Leadership
  • Vision & Roadmap Development : You'll define and execute a 1-3 year IT strategy aligned with business goals and DoD contract requirements.

  • Digital Transformation : Lead initiatives that modernize infrastructure, integrate AI tools, and automate workflows to improve efficiency and scalability.
  • Cybersecurity & Compliance Expertise
  • CMMC Level 2 / 3 Readiness : Ensure the organization meets and maintains compliance with federal cybersecurity standards, reducing risk and enabling contract eligibility.

  • Audit Preparedness : Lead internal and external audits, proactively identifying and closing security gaps.
  • Operational Efficiency
  • Infrastructure Oversight : Manage enterprise systems like Microsoft 365, Azure, and GFE for thousands of users, ensuring uptime, performance, and cost control.

  • Process Improvement : Streamline IT operations, reduce ticket backlogs, and implement service-level improvements that enhance user experience.
  • Team Building & Talent Development
  • Leadership : Build and mentor a high-performing IT team with clear roles and responsibilities.

  • Culture : Foster a culture of accountability, innovation, and continuous improvement.
  • Innovation & Future-Readiness
  • AI & Automation : Pilot and implement AI / ML tools that improve decision-making, reduce manual work, and support data-driven operations.

  • Scalability : Design systems and processes that can grow with the business, supporting future acquisitions, contracts, and workforce expansion.
  • Cost Control & Vendor Management
  • Budget Awareness : Track and manage software, hardware, and service costs to avoid waste and ensure ROI.

  • Vendor Oversight : Negotiate and manage MSAs and SOWs to ensure vendor performance aligns with business needs.
  • Qualifications

    Citizenship : Must be a US citizen

    Minimum Required Qualifications

    Clearance : Secret

    Education :

  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field. Master's-level coursework or progress toward an MBA or technical graduate degree is highly valued.
  • Years of Experience :

  • 10+ years of progressive IT operations experience
  • 5+ years in a leadership role within a $250M-$1B defense or government contracting environment
  • Proven success with CMMC / NIST compliance, Microsoft 365 migrations, and enterprise system integrations
  • Certifications :

  • Security+ (CompTIA) Often a baseline requirement for DoD 8570 compliance; useful for team members and leaders alike.
  • Microsoft Certified : Azure Solutions Architect Expert Demonstrates deep expertise in designing and implementing Azure-based solutions.
  • Microsoft 365 Certified : Enterprise Administrator Expert Validates skills in managing Microsoft 365 services, including identity, security, compliance, and supporting technologies.
  • Certified Ethical Hacker (CEH) Useful for roles with a strong cybersecurity and threat detection component.
  • ITIL 4 Foundation or Intermediate Helps with IT service management and aligning IT services with business needs.
  • Certified CMMC Professional (CCP) Especially relevant for this role, as it directly supports CMMC readiness and audit preparation.
  • Preferred Qualifications

  • Leadership & Communication
  • Proven ability to lead cross-functional teams in high-stakes environments

  • Strong interpersonal and communication skills, with the ability to translate technical concepts for non-technical stakeholders
  • Experience mentoring and developing IT professionals at various career stages
  • Cybersecurity & Compliance
  • Deep understanding of CMMC Level 2 / 3, NIST 800-171, and DFARS requirements

  • Experience leading successful cybersecurity audits and remediation efforts
  • Familiarity with zero-trust architecture and endpoint detection / response (EDR) tools
  • Cloud & Infrastructure
  • Hands-on experience with Microsoft Azure, Microsoft 365, and hybrid cloud environments

  • Expertise in M365 tenant management, Exchange Online, SharePoint, and Teams
  • Familiarity with infrastructure-as-code (IaC) and automation tools (e.g., Terraform, Ansible)
  • AI & Automation
  • Exposure to AI / ML tools and platforms, including chatbot integration and predictive analytics

  • Experience with workflow automation using Power Automate, Logic Apps, or similar tools
  • IT Service Management
  • Strong background in ITIL practices and service desk operations

  • Experience with ticketing systems such as Zendesk, Jira Service Management, or ServiceNow
  • Vendor & Project Management
  • Skilled in managing vendor relationships, including contract negotiation and performance tracking

  • PMP or similar project management certification is a plus
  • Security Clearance & Government Contracting
  • Experience working in cleared environments or with DoD / Federal contracts

  • Familiarity with GFE (Government Furnished Equipment) lifecycle management
  • Inter

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