Government Program Analyst

Job Description

Job Description

Who We Are

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do :

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.

We build more than just engaging digital health tools for self-care : we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem.

How We Do It :

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

Position Overview

We are seeking a Government Program Analyst to support enterprise-scale government partnerships, with a focus on programs within the Department of Veterans Affairs (VA) and other federal and state health initiatives. This role supports program delivery, stakeholder engagement, and performance tracking across multiple workstreams to ensure alignment with agency goals and compliance requirements. The Government Program Analyst will work closely with internal leadership and external government stakeholders to help drive the success of strategic programs, deliver measurable outcomes, and maintain accountability to mission objectives.

What You Will Do

• Assist with project planning by supporting the monitoring, execution and communication of project milestones and deliverables.
• Assist with the development of government stakeholder relationships to support the goals of customer retention.
• Help demonstrate client value and support execution of renewal opportunities, balancing customer requests while keeping the business needs of NeuroFlow top of mind.
• Assist with cross-functional collaboration to ensure that customer feedback is being shared and acted upon by the appropriate group to support the management of government relationships to help ensure execution against customer performance expectations.
• Assist with the monitoring of customer success goals and documentation of renewal risks
• Assist with development of best practices for internal processes.
• Assist with account management client activities to help ensure deliverables are being met.
• Assist with representing PM and / or other project area representatives in meetings and communicate content to PM and team when necessary.

Who You Are

Qualifications

Minimum Qualifications

Preferred Qualifications

Required Clearance & Eligibility

Company Benefits :

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe :

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability

As a HIPAA compliant organization

All team members shall :

Act in accordance with NeuroFlow's Information Security Policies.

Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

Report security events or other risks to the organization

Execute organizational security processes or activities

Perform security responsibilities that defined and communicated for their role

Be responsible for their actions regarding the security of organization