Box Office Coordinator

Box Office Coordinator

The Box Office Coordinator is devoted to providing direct customer service to the public by responding to inquiries, reservations, payments and event ticket sales logistics. This role provides specialized and technical customer service work and may serve as a lead worker to other staff. Work includes generating and maintaining a filing system for each scheduled event; maintaining financial transaction reports and personnel records; making daily revenue deposits; selling tickets; running opening and closing reports and assisting with ticket sales logistics including pricing, scaling, and VIP package development.

About You : You're the Ideal Candidate if You Have :

• Proven experience in live events
• Strong customer service
• Interpersonal and problem-solving skills
• Microsoft Office and ticketing software proficiency
• The ability to take ownership and responsibility during challenging situations

The Raleigh Convention and Performing Arts Center (RCPAC) has an amazing team of people who operate four unique venues known as The Complex the Raleigh Convention Center, Martin Marietta Center for the Performing Arts, Red Hat Amphitheater, and Coastal Credit Union Music Park at Walnut Creek. Our venues are a welcoming crossroads for visitors from near and far, a gathering place for community activities, a significant economic engine, and an important tool for building positive brand awareness for the City of Raleigh. The Raleigh Convention and Performing Arts Complex offers a competitive benefits package and the opportunity to be a part of a vibrant organization. Join us and make a difference in supporting Raleigh's entertainment and cultural community.

Work Hours : This position is expected to work Monday - Friday; 8 : 00 - 5 : 00 pm and is subject to change based on the events schedule and on-site coverage needed to support events. This includes, but is not limited to early mornings, nights, weekends and holidays.