Team Member

GENERAL SUMMARY :

The Team Member has the primary responsibility for engaging in PRIMO SHIFTS; displaying the Dillas culture to his / her fellow Team Members and Customers. You power our Purpose : To Build Community through Quesadillas!

• MISSION : Deliver The Goods! - On each shift you elevate our Core Values : Good Food, Good People, and Good Times        while Working Hard and Keeping It Clean!
• Use the Tools - leverage company provided materials to learn each position and stay consistent shift to shift
• Unique Experience - Deliver PRIMO Customer satisfaction during every shift

PRINCIPAL DUTIES AND RESPONSIBILITIES :

1. Good Food - Primo Quesadilla Meals Every Time :

○ Accuracy - Food prepared and delivered to our Customers just how they ordered it

○ Consistency - Food prepared and delivered fresh, flavorful, and fast...in that order every time!

○ Passionate - Displays a desire to be of service and have a great attitude

2. Good People - Team, Customer, and Community Support :

○ Be Real - have a positive attitude and make eye contact with Team and Customers

○ Care - Dillas as a whole cares about the communities we serve

○ Be there - have high integrity and do what you say you’re going to do...for you, your Team, and your Customers.

3. Good Times - An enthusiastic culture with recognition and accountability :

○ Engage - bring the energy and have fun with the culture that you’re a part of!

○ Show initiative - don’t get managed, get after it and take ownership of your position!

○ Hustle - work with a sense of purpose and sense of urgency to get things done!

4. Working Hard - Focused on priorities while constantly striving :

○ Strive - make Dillas a better place and grow into a better person. Lean into the experience and work hard to develop        your super powers! We’re here to support you the entire way!

○ First things first - you always put your priorities in order. Customers, Clean, Stock, and Prep!

○ Own up to it - you’re accountable for your actions. Make mistakes, ask questions, learn, grow, but be great at what        you can control.

5. Keepin’ it Clean - Pride in what we have :

○ Go pro - be professional in how you handle yourself, have pride in your appearance, and be proud of yourself!

○ Elevate - be a part of elevating the standard in the industry by keeping the restaurant immaculate at all times

○ On it! - stay organized and productive with how you approach your work and your life.

CHARACTER TRAITS :

Empathetic. Authentic. Passionate. Positive. Integrity. Fun. Engaged.

Efficient. Accountable. Striving. Focused. Organized. Productive. Professional.

ADDITIONAL REQUIREMENTS :

The intellectual and physical demands described below are representative of what must be met by a Service Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Team Members with disabilities to perform the essential functions.

Independently Owned and Operated Franchisee of Dillas Quesadillas

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