Implementation Specialist Level 1

Job Description

Job Description

About Anybill Financial Services :

Established in 2001, and now known as the world’s largest tax payment processor, Anybill is a software-as-a-service company that offers end-to-end accounts payable and tax payment automation. Customer service is an important cornerstone of Anybill’s success. We strive to create first-class relationships with clients and to be recognized as reliable, honest, hardworking staff that exhibit confidence and display knowledge within the tax and AP world.

We are looking for self-motivated and curious professionals to be a part of our esteemed team, with the desire to develop a career.

Professionalism and quality of work is extremely important as this is a high-risk industry. The individual will be working with Executives, Directors, and Accountants of Fortune 500 companies across the world, in addition to well-known non-profit organizations across the country and right here in Washington, DC.

Responsibilities :

Implementation Specialists play a crucial role in the successful adoption and utilization of the Anybill service for new and existing clients. The position bridges our solution and the client’s needs, ensuring that services are configured, deployed, and functioning according to specifications. Their work involves a blend of project management and client communication, aiming to deliver a smooth transition and enable clients to maximize the benefit of new technologies / processes. The introductory role of the position primarily focused on gaining a deeper understanding of the Anybill service and the implementation process, assisting to onboard new clients onto the Anybill platform, being involved in the foundational stages of projects, and supporting senior team members.

Requirements :

• Bachelor’s degree preferred
• Associate’s degree in business, finance, or communication preferred
• Excellent Written / Verbal Communication & Interpersonal skills
• Time Management skills
• Proficiency in MS Office Applications (Excel, Word, etc.)
• Experience in an office / corporate setting
• Proven Experience in Problem-Solving and Reliability
• Analytical Thinker
• Good Typing Speed (50-60 WPM)

Benefits :

We have excellent benefits for Health, Dental, and Vision, Work-Life Balance flexibility within the company to accommodate our team, including health insurance, Short / Long Term Disability, 401k, 401K match of up to 4% annually, Annual Bonus, 10 days of Holiday Pay, and Paid Time Off.

Location

This role will be categorized as a hybrid work environment. The office locations are Herndon, VA, and Bethesda, MD.

EOE M / F / D / V