Director, UDAAP Prevention and Enhanced Vendor Management

Director of UDAAP Prevention

At FNBO, our employees are the heart of our storyand we're committed to their success. Please see below the details of this career opportunity and how it fits into our organization's success.

Summary of the Job : The Director of UDAAP Prevention will oversee all aspects of the UDAAP Prevention and Enhanced Vendor Management programs. This includes serving as the subject matter expert for UDAAP, FDCPA, TCPA, and Title X of Dodd Frank related to service providers. This position will interact with key stakeholders to set direction for the Programs, provide advice and guidance, and assert credible challenge.

About This Role

Key Accountabilities :

• Regulatory Change Management :
• Provide regulatory advice on all relevant rules, regulations, laws, and standards of conduct
• Monitor regulatory landscape and determine applicability to internal business units
• Establish implementation requirements for regulatory changes and administer change control process
• Conducts thorough reviews of new products and new business initiatives to identify and help mitigate UDAAP risks
• Maintains all program artifacts
• Provide direction on matters related to vulnerable populations
• Compliance Training :
• Develop UDAAP, FDCPA, TCPA, and Enhanced Vendor Management training for various business units
• Compliance Controls :
• Advise on adequacy of risk statements within the UDAAP Assessment
• Administer action plans when potential risk is identified
• Implement Corporate Compliance Testing Standards and Issues Standards within business units; document work papers and issues in Archer
• Develop and monitor key risk indicators
• Consult with other SMEs as needed
• Compliance Issues and Corrective Action :
• Implement and adapt, as applicable, Corporate Compliance business issues reporting and remediation standards, approve action plans, and validate implementation
• Ensure appropriate visibility and reporting regarding action plans or key risk indicators which are outside of tolerance
• Complaints :
• Evaluate complaints to identify areas of improvement
• Regulatory Examinations / Audits :
• Provide information for regulatory exams and internal audits, and confidently discuss decisions with regulators
• Leadership & Teamwork :
• Promotes an environment that supports collaboration and partnership in a high-performance culture
• Fosters positive working relationships with business units, internal audit, and appropriate senior management stakeholders to support compliance work. Offers clear and actionable guidance to appropriate stakeholders as needed
• Liaises with business units and other Compliance stakeholders to ensure a strong second line of defense and in support of first line of defense efforts and responsibilities
• Helps to ensure future business growth is attained in a responsible and conscientious fashion while the operation remains compliant and commercially sound
• Sets priority and makes day-to-day decisions. Escalates matters to senior management as needed
• Lead crucial conversations to drive action, including conversations with Senior Executives

The Ideal Candidate for This Role :

Knowledge, Skills, and Abilities :

Job Requirements :

Compensation :

Compensation range (base pay) : $95,857.00-$162,957.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and / or skill level.

Work Environment :

This position is open to remote candidates, reflecting our commitment to attracting exceptional talent regardless of geography. We've designed a flexible work arrangement that adapts to your geographic location. For candidates residing within 30 miles of the primary posted location, this position requires onsite presence. For those beyond this radius, embrace the freedom to contribute to our mission remotely while maintaining strong team connections. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. Please note that work location is subject to change based on business needs.

Benefits Overview :

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs :

Learn more about FNBO benefits here : FNBO Benefits . For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number : R-20251359

Equal Opportunity & Belonging :

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selvesno matter their role or where they are in their journey. Learn more here.