Phone Lead Specialist - Join a Top-Rated Roofing Team

Job Description

Job Description

Covenant Roofing has been a trusted name in Florida for over 35 years. We’re BBB accredited with an A+ rating and over 1,600 Google reviews with a 4.8-star rating. As we continue to grow across Central Florida, Jacksonville, Cocoa and Bradenton, we’re looking for motivated and energetic people to join our team.

As a Phone Lead Specialist, you’ll be the first point of contact for new customers and play a key role in helping them get started on their roofing projects. This is a fast-paced, rewarding position with opportunities to grow.

Responsibilities :

Connect with customers via phone, email, chat, or social media

Call and follow up on warm leads from our lead generation programs

Enter customer information into our CRM system

Schedule appointments for our estimating team

Requirements :

Friendly, outgoing personality with excellent phone and communication skills

Comfortable with computers and web-based tools

Organized, able to multi-task, and handle a high volume of calls

Customer service experience preferred (training provided)

Must pass a background check and drug screening

Job Type : Full-Time

Pay : $15.00 - $17.00 per hour plus weekly and monthly performance bonuses

Benefits :

401(k) with company match

Health, dental, and vision insurance

Paid time off

Referral bonus program and retirement plan

Schedule : 8-hour shifts, weekend availability required

Location : Leesburg, FL (must reliably commute or plan to relocate)